Director, Internal Communications

At Marvin, we make windows and doors inspired by how you live so you're inspired to live well. We are driven by the momentum of four generations of innovation and excellence to imagine and create better ways of living. Our business reaches across the nation and our products are represented around the world. With our commitment to our local communities and to providing innovative solutions using new technology, we are always looking for ways to move our people, as well as our business, forward.

The Director of Internal Communications will use proven expertise to create and execute a communications strategy to support Marvin’s business strategy. The Director will work closely with executive leadership to create and implement communication content that connects and inspires audiences, leveraging effective messaging to influence new ways of thinking for key stakeholders. The Director will focus on managing and continuously improving channels and platforms for effective and efficient communication to all geographies and levels of the organization, supporting executives and leaders with strategic support and the tools and resources to effectively connect with our employees. This position also ensures company events are planned in alignment with company cultural tenets and leveraged effectively as a channel for communication and inspiration for all employees.

In this position, you will:

• Lead strategy and planning for large scale communication initiatives, developing the communication strategy for planned communications and events, and leading the implementation of related tactics 
• Leverage multiple channels to deliver communications (i.e. presentations, articles, talking points, videos, infographics, podcasts, newsletters, bulletins, multi-media methods, etc.) and demonstrate effective thought leadership on the timing and cascading of key communications 
• Partner with the cultural communications team and Marvin Creative Studio to activate designed cultural branding and messaging through appropriate communications channels and platforms 
• Proactively engage with members of senior leadership and their teams to support their challenges and needs from a communications perspective 
• Provide executive-facing strategic support and set the strategic internal communications direction on long-range business projects that are aligned with company goals and objectives; ensuring leaders are equipped with the necessary tools and resources to deliver clear and effective communications 
• Lead communications response and strategy in a crisis, working closely with company leadership, legal and risk management 
• Work closely with all stakeholders to ensure messaging is consistent and content is aligned with enterprise goals, objectives, and internal brand 
• Develop communication campaigns that are strategic and complex in support of transformational initiatives, large-scale organizational announcements, etc. 
• Partner with all business partners and colleagues in Human Resources to ensure efficient collaboration, planning and delivery of communications projects 
• Develop messaging that is clear, compelling and consistent to drive awareness, excitement and advocacy with various audiences 
• Demonstrate a strategic vision and work to continually align that vision with the changing business needs and context. 
• Identify compelling digital platforms that will allow for efficient and scaled internal communications, reaching key audiences quickly and efficiently, and supporting the company’s digital transformation and “One Marvin” unified company aspirations 
• Implement and maintain useful metrics to inform strategic plans on how to improve, enhance or innovate future communications and change tactics 
• Drive disciplined communication planning with an enterprise-focused, strategic orientation; ensuring a keen eye toward ‘connecting the dots’ and being thoughtful about saturation and information overload of various enterprise-wide initiatives 
• Serve as speech writer for executive leadership, developing engaging presentations in attractive and compelling formats for internal and external speaking opportunities 
• Embrace and lead a culture of inclusiveness through content, coaching and feedback 
• Benchmark capabilities, processes and tools both internally and externally. 
• Build and execute plans to continually mature and expand skills and capabilities in the areas of change management and communications 
• Lead event planning projects for the enterprise including such large-scale enterprise-wide events as the annual meeting, ensuring that Marvin culture, values and purpose are abundantly evident to participants, both in terms of the messaging and the environment 
• Lead, develop and inspire a small team of event planners and communication professionals in carrying out the strategies and tactics of this internal communications center of excellence at Marvin

Knowledge, Skills, and Abilities:

• Proven record of developing and leading large-scale comms programs that drive clarity and tell a story that inspires diverse audiences in locations across the US and encourages them to adopt desired behaviors 
• Superior ability to influence and collaborate with senior management and work across all levels of an organization 
• Comfortable leading change and developing strategies and communication solutions for a wide variety of audiences and situations 
• An executive presence with polished and well-developed facilitation, written and oral communication skills, demonstrating creativity and technical expertise 
• Assertive and confident with a strong point of view while able to understand/empathize and support other perspectives. 
• Intent on building trusting and collaborative partnerships/relationships 
• Ability to turn complex, sophisticated business messages into communications that are appropriate for different audiences and business lines (e.g. senior leaders, managers, all employees) 
• Ability to build trusted relationships effectively to influence and build credibility with executive leadership for messaging and communications strategies 
• Strong organizational, project management, problem solving abilities 
• Able to work as part of a strategic and transformational trusted HR leadership team, focused on building a “great place to work” culture and continuously upholding the purpose and values of Marvin

Education / Experience:

• 6+ years work experience leading and designing enterprise-wide communication initiatives 
• Bachelor’s degree or above in human resources, organizational development, communication, or related field 
• Experience working with graphic designers to craft the “look and feel” of the communication platform 
• Experience working across multiple innovative channels and platforms, including social media, video and digital

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee.