From our award-winning culture to intuitive, easy to use systems, UW Credit Union has grown to become one of Wisconsin’s top financial institutions with over 300,000 members and $5 billion in assets. UWCU is a federally insured, member-owned, not-for-profit financial institution committed to the financial well-being of our members. We are growing and seeking a product-minded, user-centric leader to continue developing strategies that meet the digital needs of our members!
As a member of the Internet Services (IS) Leadership Team, the Director of Digital Experience serves as the product manager to support the digital delivery of banking products via Web Branch, our mobile app, and our sales and new account platform. In partnership with the VP of Digital Technology, the Director will be responsible for setting the digital product strategy that aligns with UWCU’s purpose and business goals. In addition, this role is also responsible in leading a team of highly skilled UX professionals to continuously understand and translate consumer expectations into highly usable and engaging digital experiences.
The Director of Digital Experience combines creativity and analytical thinking to lead their team in identifying solutions where technology, business, and user needs intersect. They will regularly partner with other areas of the business include Software Engineering Leadership, Marketing, and Project Management to ensure UWCU standards are upheld in the product development and delivery of design work.
This is a hybrid position based in Madison, WI.