★ Demonstrates and embodies the PMI Entertainment Group Culture and Customer Service values.
★ Assumes management responsibility for all services and activities of the Sales division including the scheduling and booking of all Resch Expo events; and the vendor packages, sales materials, proposals, sales calls and contracts.
★ Generates and promotes event business through building relationships and participating in networking events with local, national, and international businesses, and community organizations. Establishes relationships with surrounding hotels and visitors’ bureaus, as well as Chamber of Commerce and other associations that relate to promotion of local business, tour and travel to be able to market properly to get a return on investment directly to increase revenue sales at the venue.
★ Attends national, regional and local conferences and shows to represent venue to solicit sales leads. Prepared bid proposals, develops sales contracts and addendums.
★ Directs and interacts with key convention clients, assisting sales team with maintaining relationships, negotiating, qualifying and closing deals, provides advice and guidance in developing appropriate solutions to meet client needs.
★ Analyzes the market’s potential for new business opportunities. Tracks sales and develops status reports on client needs, problems, interests, competitive activities, and potential for new strategies and clients.
★ Manages and implements the development of sales goals, objectives, policies, and priorities of sales programs and activities for the Expo Center. In doing so, prepares statistics, sales reports, strategic sales plans, travel plan, sales forecasts and budget presentations for executive and corporate management as directed.
★ Monitors and evaluates the efficiency and effectiveness of service delivery methods and relationships; identifies opportunities for improvement and reviews with sales team; implements improvements.
★ Serves as the initial customer service representative for event owners and space rental clientele. Processes and organizes rental agreements and provides pricing for space rental and services. Works with finance, show and event and facility departments to insure accurate and timely invoicing.
★ Participates in the development and administration of the annual budget. Responsible for achieving sales revenue budgets.
★ Prepares written proposals; reevaluates potential business value of various events and clients; initiates contractual arrangement; finalizes all booking arrangement; prepares contracts; negotiates rental and other rates as required.
★ Conducts tours of facility for potential licensees or clients; answers questions and provides information regarding facility capabilities.
★ Establish close working relationships with food and beverage, catering, parking, operations, vendors and contractors to deliver necessary services to the Expo Center’s customers and facilities.
★ Collaborates with Sales and Marketing departments to create marketing budget, sales presentations, and marketing plans based on industry trends.
★ Works with Marketing department to coordinate facility advertising and marketing materials; analyze facility rental rates, schedules, and labor rates and modifies as necessary. Continuously communicates with marketing department to identify cost-effective ways to drive business.
★ Works with Resch Center booking to maintain facility central booking calendar and to keep current the monthly schedule of events.
★ Responsible for following, observing, and participating in all company related safety programs, procedures and training as well as reporting potentially unsafe procedures.