eCommerce Business Support Specialist

Carnivore Meat Company


With arms wide open, we invite you to get to know us, see what makes us tick and how we roll at Carnivore. These shared ideals, beliefs and practices are what defines us and how the world sees us. Carnivore may not be for everyone…and that’s ok. No fine print. No misleading ads. There’s no mistaking who we are or confusing us for anyone else. We trust that you’ll appreciate that. Here’s what it takes to be one of us:

  • Doing whatever is necessary to ensure that any potential customer anywhere in the world, who wants us or needs us, will invariably choose us. 
  • Communicating clearly, directly, candidly, and timely with all others inside and outside of the organization. 
  • Pioneering and constantly innovating to find ways to say “YES” and make the impossible…possible. 
  • Contributing in objectively measurable ways to the success of others in the organization. 
  • Fearless decision making…empowering everyone with an opportunity to lead in any given circumstance. 
  • Creating a business that will at all times and under any circumstances be strategically profitable. 
  • Generating market intelligence that provides us an unassailable competitive advantage. 
  • Losing no customers under my watch. 
  • Contributing to every customer’s success in objectively measurable ways. 
  • Unrelenting support and re-enforcement of our Culture, Mission, and Strategic Initiatives. 
  • Doing ALL things in life with intention and purpose.

Position Details

eCommerce Business Support Specialist
Northeast Wisconsin
Green Bay, WI

Why leave your furever friend at home when you can bring them to work with you everyday? We welcome you and your dog, 5 days a week. 


  • An opportunity to leverage your God-given talents to developing and leading the growth of the nation's fastest growing pet food brands. 
  • Being rewarded for helping pets all across America live longer, healthier, happier lives. 
  • Limitless growth, development and advancement opportunities. 
  • An owner who embraces new ideas and looks for ways to say "YES" instead of "no". 
  • A rapidly growing, family owned business that cares about you and your success. 
  • A pet friendly workplace. Bring your pet to work every day! How fun is that? 


Multi-Brand Order Fulfillment (40%)

  • Facilitate Amazon, Chewy and third-party marketplace order fulfillment including order confirmations, order entry, shipping coordination and invoicing for multiple brands. 
  • Support day-to-day activities with potential and existing ecommerce D2C and B2B platforms including two Shopify brand websites, Amazon, Chewy, and other third-party marketplaces. 
  • Primary contact for Amazon, Chewy and third-party marketplaces for order fulfillment, new item setup, product discontinuations, and account management issues. 

Promotional Reconciliation and Forecasting (30%)

  • Reconcile credit requests and maintain reporting for B2B and D2C eCommerce promotions and credits. 
  • Research and reconcile account discrepancies to ensure 100% accuracy in credits issued. 
  • Maintain forecasting models to maintain optimal levels of inventory. 

B2B & D2C Sales Reporting (15%)

  • Compile monthly sales and KPI reports across D2C and B2B sales platforms. 
  • Identify opportunities to improve KPIs and drive incremental sales. 

MRP Enforcement (15%)

  • Protect the eCommerce marketplace through diligent monitoring of MRP policy and enforcement.


  • You’re a stickler for accuracy and allow no errors under your watch. 
  • You drive yourself harder than anyone else ever would or could. 
  • You prioritize better than all others and ALWAYS exceed role requirements. 
  • You are a pet owner and pet lover and you openly exhibit your passion for pets. 
  • You're a creative genius, capable of inspiring others to take action. 
  • You put your manager in the position of being the highest performing executive in the industry. 


First 30 days:

  • Develop an intimate understanding of our organization, mission, culture, team, products and role expectations through company-paid on the job training. 
  • Complete training in ERP and eCommerce vendor systems and assume responsibility for order fulfillment, with oversight. 

First 60 days:

  • Complete training in all related Analytics tools and assume responsibility for development and delivery of sales and KPI reports, with oversight. 
  • Complete training in Shopify, Amazon Vendor Central, Chewy VDS and other eCommerce platforms and inventory management, with oversight. 

First 90 days:

  • Complete training in promotional reconciliations and issuance of appropriate credit notes, with oversight. 
  • Assume full responsibility for order fulfillment and reporting across all platforms. 

First 120 days:

  • Assume full responsibility for promotional reconciliation and issuance of credit notes. 


  • Maintain and update SOP library for customer support. 
  • 100% accuracy in order acknowledgement, order entry, invoicing and promotional reconciliations. 


Carnivore Meat Company is a rapidly growing, award winning, family owned raw pet food company located in Green Bay, Wisconsin.

Most recently, we have been recognized for our accomplishments in growth and manufacturing excellence and were recipients of the following: Greater Green Bay Chamber Growth Award, State Manufacturer of the Year Award, Governor’s Export Achievement Award and the Greater Green Bay Chamber Manufacturing Award of Distinction. 

We manufacture, sell, and market the most delicious, nutritious and innovative pet foods and treats in the world, serving over 5,000 pet supply stores nationwide and 14 international markets around the world. We believe that every dog and cat deserve the finest food available to them.Therefore, we will leverage our God-given talents, passion and resources to do whatever is necessary to ensure that any pet parent, who wants or needs us, will have a convenient and effective mechanism to access and procure our “World Class” pet food and pet treats. We are in continuous pursuit of extraordinary, passionate and innovative people who will help us make good on this promise! LONG LIVE PETS!


  • Bachelor’s degree in a relevant field from an accredited university or equivalent business experience 


  • 3+ years of experience in sales support role. 
  • Experience with Amazon, eBay, Chewy or other third-party marketplace platforms strongly preferred. 
  • Proficient in Excel with a familiarity of Shopify, Amazon Vendor Central, and/or Google Analytics preferred. 

Background check, pre-employment drug screen and industry non-compete are required. Position resides at our corporate office in Green Bay, WI. No relocation package available.

Carnivore Meat Company is an Equal Opportunity Employer.

  • Compensation: $55,000
  • Benefits: 4% 401K match, medical, dental, vision, life, PTO, paid holidays, employee discounts on pet food

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