Ecommerce Manager

Demco, Inc.

Who we are:

Demco has served the library and education communities for nearly 120 years. We are the largest and fastest growing source for innovative and inspired solutions that promote lifelong learning and maximize positive outcomes. We reach our customers through a variety of channels, with our website delivering over 30% of our customer interactions.

Position Details

Ecommerce Manager
Southwest Wisconsin
Madison, WI

Maximize your potential and make an impact In support of our thriving, yet growing ecommerce environment, Demco is currently accepting resumes for our Ecommerce Manager role.

What you’ll do:

  • Work with the digital, marketing, and sales teams to inform strategy and develop and launch enhancements of product/service offerings that improve the ecommerce site experience 
  • Inform strategy and develop and launch enhancements of product/service offerings that improve the ecommerce site experience 
  • Oversee day-to-day operations of Demco’s ecommerce site 
  • Partner closely with internal and external Development Teams to deliver solutions that satisfy customer, technology, and business goals 
  • Champion emerging technologies and best practices related to web application design, including UI, usability, workflow, and the overall end-user experience for the business 
  • Utilize web analytics tools (Google Analytics) and site experience analytics tools to identify user trends, opportunities, customer pain points, as well as quantify business impact to guide prioritization

What you’ll bring:

  • A bachelor's degree in marketing, business, or a technology field. May consider a combination of directly related experience and education in lieu of a bachelor’s degree 
  • 7+ years ecommerce experience, preferably in modern, cloud- based, data-rich environment 
  • Proven experience standing up a new ecommerce platform 
  • Proficiency in web analytics tools such as Google Analytics 
  • Expertise with various modern ecommerce platforms and the corresponding integration layers across enterprise technology stacks (CMS, MDM, CDP, PIM, CRM, etc.) 
  • Strong technical understanding of web applications 
  • Prior project management skills and background, experience in Jira/Confluence or other enterprise-level project tracking tools 
  • Proven ability to translate customer needs and data into requirements for both internal and external teams 
  • Solution- and team-oriented approach with the ability to lead and influence others 
  • Ability to work with diverse, cross-functional teams throughout the organization

Benefits and perks:

Demco offers a wide variety of insurance options, generous paid time off for personal time, parental leave, holidays, and volunteer time, a rich retirement program, flexible rewards for healthy lifestyle activities, and tons of other offerings from which to choose.

Teamwork and development:

Our work atmosphere is collaborative, inclusive and embraces the growth mindset. We pride ourselves on providing exceptional services and solutions for our customers while having fun. Our work is driven by coworkers who are customer-focused and have a true interest in addressing customer satisfaction, and our leaders are passionate about coworker engagement and take a personal investment in developing the talent of our teams.

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