Email Marketing Associate Manager

SEEKING AN EMAIL INNOVATOR

We are looking for a high-energy Email Marketing Associate Manager to join our growth story. In this role, you will cultivate relationships and foster community with our consumers using technology-based marketing programs. This individual will be passionate about all aspects of CRM and marketing automation - from innovation to development to delivery to segmentation, with a focus on data-driven decision making, to propel a consumer through their personalized wellness journey.

As the Email Marketing Associate Manager, you’ll be a voice for the consumer and passionate about putting their needs first. You’ll possess a keen understanding of email best practices – understand how imagery, text, subject lines and dynamic content may impact the results of our efforts. You’ll have examples of how test and learns have yielded new ways of engaging customers through CRM and marketing automation. Most importantly, you will be passionate about a good prioritized list and can “say no” in purist of larger objectives.

We welcome this position at our Green Bay, WI or Minneapolis, MN office, as well as remote locations.

Leading the Way (Roles and Responsibilities):

• Serve as an expert resource for Marketo; understand what’s possible with the tool, how campaigns can be crafted and delivered, and how to best leverage features to deliver consumers value. 
• Drive innovation (for example bringing SMS to the organization) and guide our CRM and marketing automation strategy through regular testing of different types of communication, looking at how variables like time, message, offer and medium impact consumer behaviors. 
• Support our consumer acquisition strategies, helping identify new ways to continually bring consumers into the database and guide them through their wellness journey. 
• Use HTML, CSS, and email marketing creation tools to build, load, and deploy email campaigns, working with in-house resources and agencies to source needed materials. 
• Develop email calendar and own end-to-end management of email marketing projects, such as briefing. 
• Support the Digital Growth Manager in counseling cross-functional teams and agencies on the creation of engaging, meaningful content and how to build that content to work with tools and templates. 
• Score and segment consumers based on engagement, activities, and behaviors; work to refine and continually evolve the system created over time. 
• Report on efforts and translate those into actionable next steps. 
• Troubleshoot email coding and deliverability issues with internal engineering team.

Skills and Experience:

• Minimum 4+ Years’ Experience in CRM/email marketing and marketing automation tools/software. 
• Experience analyzing email campaign results and turning data into actionable insights. 
• Inventive – Comes up with novel ideas and approaches to new opportunities that set us apart from the crowd and result in exceptional performance. 
• Pragmatic – Does not reinvent the wheel once something works and figures out how to scale processes and practices that drive efficiency and effectiveness. 
• Collaborative – Holds high emotional intelligence and is incredibly effective with working closely with internal and external business partners to achieve success.
• A team-first attitude with strong self-awareness to openly share and receive feedback and to never stop learning and improving. 
• Prior experience with Marketo/certification and Adobe Photoshop a plus 
• We recognize a wide variety of experience and skillsets can be a great fit for this position. Please don’t hesitate to apply, we’d love to hear from you.

• A passionate team to collaborate with daily 
• Wellness incentives 
• Generous product discounts for you and your family 
• 401(k) with employer match and profit sharing 
• Medical/Dental/Vision Insurance 
• Paid short and long-term disability and life insurance 
• Paid Time Off 
• Paid Holidays 
• Educational Reimbursement