Engagement Manager

Essential Duties & Responsibilities

This list is not all-inclusive and may be expanded to include other duties and responsibilities as deemed appropriate.

Manage Events

• Serve as the operational lead for All-In Milwaukee events, professional development institutes, and community socials and gatherings including but not limited to bi-annual multi-day Institutes, annual career fair, campus-based socials in Milwaukee, Madison, and Whitewater, and annual celebrations.
• Coordinate all scholar/external guest communication – track invitations, RSVPs, and on-going communication for upcoming events.
• Manage procurement of space, food/beverage, collateral (branded swag, printed materials), A/V, etc. in line with budget.
• Coordinate staff and volunteer responsibilities and lead the team to execute meaningful events for scholars and guests.

Support External Communication

• Support the Development Director in developing and executing high-impact external communications through the organizational website, social media platforms, E-Newsletter communication, and printed materials. 
• Generate, edit, and schedule social media content for mini-social campaigns throughout the year such as the All-In Milwaukee Grad Toasts, Grad Advice, and Intentional Career Experiences. 
• Manage and maintain distribution lists for both the organization’s E-Newsletter in Salesforce and MailChimp. 
• Support Career Director to develop the content and coordinate AIM Alumni newsletter 
• Manage updating content for the organization’s collateral (website, brochure, etc.). 
• Support the development and execution of sending annual outcomes reports and serve as the All-In Milwaukee brand support across the team ensuring AIM’s brand standards are implemented across all activities.

Support Donor Relations

• Provide administrative support to Development Director and Executive Director in fundraising efforts including coordinating meetings, communications, and grant writing/reporting. 
• Provide timeline and accurate receipts of acknowledgement letters. 
• Lead ongoing maintenance of donor contacts and donation information in Salesforce. 
• Conduct detailed research on top donor prospect research and prepare Development Director and Executive Director for donor meetings.

Knowledge, Skills & Abilities

• Commitment to educational equity and a strong desire to be part of a movement to ensure every All-In Milwaukee student will achieve their educational and career goals.
• Communicates clearly and effectively, both orally and in writing to all levels of people inside and outside the organization, including possessing good grammar, voice, and diction. 
• Excellent interpersonal, collaboration, and relationship-building skills to effectively work with a diverse group/variety of people and personalities, including developing relationships with staff, scholars, alumni, board members, donors, career partners, university partners and volunteers. 
• Possesses a thorough, organized and detail-oriented approach to work; able to establish and maintain priorities. 
• Understands confidential nature of organization information and maintains confidences.
• Ability to successfully prioritize and manage multiple tasks and numerous projects in a fast-paced environment and be flexible and adaptable, able to pivot quickly while still maintaining the overall integrity of the project/event. 
• Ability to effectively handle interpersonal interactions at all levels and to respond appropriately in sensitive interpersonal situations. 
• Ability to work unsupervised, make decisions and solve routine problems independently, effectively, and creatively. 
• Ability to provide high levels of customer service, responding promptly and thoroughly to the inquiries and needs of individuals both internal and external to the organization. 
• Ability to research, write, and present reports. 
• Strong proficiency in basic Microsoft Office suite programs including word processing (Word), spreadsheets (Excel), database, and email (Outlook) computer applications. Must be willing and able to learn in-house programs that organize information.
• Strong people leadership and project management skills; able to function well as part of the organization’s operations team, communicating and interacting proactively and professionally to ensure the organization’s operational needs are being met. 
• Ability to work a flexible work schedule, including occasional nights, and weekends as required. 
• Ability to occasionally travel throughout and outside the Metro Milwaukee area for various meetings and to support on-campus events.

Education & Experience

• Bachelor’s degree required. 
• Three or more years of experience in event planning – including coordinating logistics for multiple events over a short period of time, managing budgets, coordinating with vendors, and ensuring events run smoothly from conception to execution. 
• Experience with organizational communications, marketing and fundraising preferred. 
• Familiarity with the local area, including venues, vendors, and community resources preferred.

Salary

The starting base salary for this role will be $50,000 but is negotiable based on experience and qualifications.