Events Coordinator

Discovery World

Imagine a world where curiosity comes to life and seeing the world differently is just an “Aha!” away.

Discovery World is an extraordinary experience devoted to sharing the wonders of science and igniting a love of endless exploration. Nestled on the shores of Lake Michigan, Discovery World is Wisconsin’s premier science museum featuring a world-class aquarium, hands-on interactive exhibits, and immersive educational experiences.

Families, students, and learners of all ages embark on a lifelong learning adventure where you’ll meet fascinating creatures, create and play in virtual worlds, tinker in labs, build towering structures, launch rockets, and more.

What if you could deep dive into the underwater curiosities within Wisconsin’s largest aquarium? Where you can discover aquatic animals from around the world, travel alongside sharks through a Caribbean trek, and endlessly explore the wonders of Lake Michigan.

But Discovery World is more than a cool building on the lake. Our expansive learning programs, onsite field trips, summer camps, and educational outreach initiatives bring science learning to classrooms and communities, empowering learners of all ages to see the world in new ways.

https://discoveryworld.org/


Position Details

Events Coordinator
Job
Part-time
Office/WFH
100% remote
5/23/2025
Southeast Wisconsin
Milwaukee, WI

JOB SUMMARY:

The Event Coordinator is our on-hand event and customer service expert who can greet and direct guests, interface with event clients to answer event and facility questions, and setup/run basic event AV.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

  • Maintain highest level of customer service while greeting and orientating event and museum guests 
  • Ensure Discovery World’s standards for service and cleanliness are upheld during all events 
  • Maintain good communication with Discovery World Staff, Bartolotta’s Catering Staff, Security Guards, Parking Staff, and Custodial Staff to make sure all event details are executed as expected
  • Coordinate and participate in event setup, teardown, and basic cleaning.
  • Perform routine inspections of event setup and equipment, making adjustments as needed to meet client and venue standards.
  • Complete any Audio/Visual needs as assigned for each scheduled event: For example laptop/projector setup and operation, mic/audio setup, adjusting lights, shades, etc. Additional museum A/V work may be assigned by the AV Manager as well.
  • Complete Event checklists pre and post event as assigned
  • Communicate any issues with Management promptly

JOB QUALIFICATIONS:

The requirements listed below are representative of the qualifications necessary to perform the job.

Education and Experience

  • High School Diploma: Required
  • Some College Course Work: Preferred
  • Minimum 2-3 years previous Customer Service experience in a hospitality or event setting: Preferred

Other Knowledge, Skills, or Abilities

  • Basic knowledge of Audio/Visual and comfort learning new skills such as: laptop hook-up, playing music on a sound system, playing a PowerPoint presentations, microphone hook-up, etc.
  • Basic computer skills such as: Microsoft Suite, Creation, and maintenance of spreadsheets.
  • Excellent attention to detail and high-level of organization skills
  • Ability to work flexible hours, including weekdays and daytime hours.
  • Positive, team-oriented attitude and a commitment to providing exceptional service.
  • Ability to handle high-pressure situations and multitask effectively.
  • Professional appearance and demeanor at all times.
  • Willingness to learn and ability to adapt on the fly
  • Commitment to providing a high-quality guest experience 

This position offers a unique opportunity to work in a dynamic environment, supporting a variety of events and providing memorable experiences for all attendees!

Reports to: Event Manager

Schedule: Part-time, Weekdays & Day Time Hours

Pay Rate: $15 per hour



« Back