Field Programs Coordinator


Since 1941, the USO has been the nation’s leading organization to serve the men and women in the U.S. military, and their families, throughout their time in uniform. From the moment they join, through their assignments and deployments, and as they transition back to their communities, the USO is always by their side.

Today’s USO continuously adapts to the needs of our men and women in uniform and their families, so they can focus on their very important mission. We operate USO centers at or near military installations across the United States and throughout the world, including in combat zones, and even un-staffed USO service sites in places too dangerous for anyone but combat troops to occupy.

Position Details

Field Programs Coordinator
Southwest Wisconsin
Madison, WI

The Field Programs Coordinator is responsible for assisting with the development and delivery of high-quality cost-efficient programs, events, and activities for one or more USO Centers.

Principal Duties and Responsibilities (*Essential Duties):

  • Under the direction of Area and/or Center leadership, assist with planning, execution and evaluation of USO programs and events, including but not limited to Center operation and Mobile Unit activities, fundraising events and outreach programs located on and off US military installations.* 
  • Assist with creation and delivery of promotional materials including but not limited to flyers, brochures, posters and presentations for print, electronic, and/or web-based distribution.* 
  • Assist with public relations and development activities including but not limited to maintaining and updating local multimedia channels (i.e. Facebook, Twitter, etc.), communicating with local media representatives and solicitation of sponsorships and/or donations.* 
  • Recruit, train and support volunteers to assist with USO programs and events. Monitor data entry and tracking of volunteer hours.* 
  • Produce and maintain reports, files and databases, including but not limited to transportation records, financial reports, invoice tracking, invite lists, attendee/VIP lists, meetings correspondence and inventory and mailing detail sheets.* 
  • Other duties as assigned.

Job Specifications:

  • High School Diploma or equivalent. Bachelor’s Degree in Marketing or related field preferred. 
  • 1-3 years work experience in an administrative, event management and/or marketing support role. 
  • Relevant experience in a not-for-profit, military, multicultural and/or global organization preferred. 
  • Strong interpersonal, customer service and problem-solving skills. 
  • Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism. 
  • Proficiency using computers and electronics equipment. 
  • General knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite and desktop publishing software. 
  • Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. 
  • Ability to handle confidential information with tact and poise. 
  • Must show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. 
  • Ability to quickly and easily adapt to changing organizational needs. 
  • Ability to achieve desired results while working collaboratively in a team environment. 
  • Ability to perform basic math and follow proper cash/donation handling and reporting procedures. 
  • Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license. 
  • Must be a strong advocate of the USO’s mission.


  • This position is located in Madison, WI. Preference will be given to local candidates within commuting distance to the location. 
  • USO locations will adhere to local area and DOD guidelines regarding COVID vaccination/testing requirements. Employees may be required to be vaccinated or tested regularly per local requirements. 
  • Resume and cover letter are required for full consideration.

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