Hybrid - Internal Communications Specialist

Position Purpose:

The Internal Communications Specialist is responsible for executing internal communications strategies by creating and delivering compelling content that engages employees and strengthens the company’s culture. Reporting to the Sr. Director of Internal Communications, the Internal Communications Specialist will translate business strategies into key messages, develop appropriate internal communications initiatives in support of those strategies, and execute and drive programs that build trust, drive engagement, and align teams. The ideal candidate will have proven ability to execute communications plans, strong writing skills, and a natural ability to think strategically while delivering tactical results. The Internal Communications Specialist will also work closely with key stakeholders to ensure all internal communication is clear, consistent, and aligned with Stericycle’s mission, vision, and brand promise.

Key Job Activities:

• Creating, scheduling, and posting daily content in email and on the company’s internal website. This includes understanding news value, adhering to the editorial calendar, and understanding technical capabilities of various communication platforms as well as authoring content. 
• Managing content for the global company intranet, ensuring that it is up-to-date, engaging, and informative. 
• Ensuring timely and accurate translation of internal content utilizing internal translation tools. 
• Maintaining and updating the editorial calendar to ensure that internal communications are timely and relevant. 
• Build and maintain strong relationships with stakeholders working collaboratively to ensure communications are accurate and connect with specific audiences. 
• Working with key organizational stakeholders to ensure all internal communication is clear, consistent, and aligned with the company’s goals and values. This includes ensuring communication messaging and content is of the highest quality, accurate, and appropriate for the target audience. 
• Monitoring and measuring the effectiveness of internal communications and making recommendations for improvement based on feedback and data analysis. 
• Participating in the planning and execution of certain high-profile monthly, quarterly, and annual onsite and virtual company meetings and special events, including the preparation of agendas, presentations, and related content. 
• Assisting with crisis communications as appropriate, ensuring all employees are informed and up to date. 
• Performing other duties and responsibilities, as assigned.

Education:

• Preferred Education: in Bachelor`s Degree

Experience:

• A bachelor’s degree in communications, marketing, or journalism or related field. 
• A minimum of two (2) years of experience in internal communications, corporate communications, or related field. 
• Excellent writing, editing, and project management skills with keen attention to detail across all tasks and deliverables. 
• Demonstrated ability to think strategically, creatively, and innovatively while also acting tactically to accomplish key goals. 
• Knowledge of best practices for internal communications. 
• Experience with content creation and delivery, including email, newsletters, intranet content, videos, and presentations. 
• Knowledge of distinct writing styles, including AP style and can write for both long and short formats and a variety of mediums. 
• Excellent people and project management skills with the ability to thrive while managing multiple time-sensitive projects under tight deadlines. 
• Ability to work collaboratively with key stakeholders across the organization. 
• Demonstrated proficiency in Microsoft Office, SharePoint, and cloud-based internal communications platforms. 
• Experience managing and maintaining internal communication tools is a plus (cloud-based email software, SharePoint intranet, etc.). 
• Working knowledge of HTML is a plus.

Benefits:

Stericycle currently offers its employees the option to participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage, healthcare and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan. Participation in some programs requires that employees be regularly scheduled to work a minimum number of hours and/or to have fulfilled a waiting period after they begin employment with Stericycle.