Internal Communications & EDI Support Specialist

Second Harvest Foodbank of Southern Wisconsin

About Second Harvest

We believe that everyone in our community should have equal access to healthy, affordable, and culturally-significant food. Through our core services of food acquisition & storage, food distribution, and FoodShare Outreach we provide those facing hunger in our community access to enough nutritious food to thrive.

Since 1986 we have been supporting our neighbors struggling with food insecurity in southwestern Wisconsin. From adding new programs to new buildings and building expansions, our focus on helping people make ends meet and live healthier lives has never changed.


  • Everyone in our Community has enough nutritious food to thrive. 


  • Second Harvest exists to end hunger in southwestern Wisconsin.


  • Integrity
  • Trust
  • Humility
  • Inclusion
  • Equity
  • Innovation

Position Details

Internal Communications & EDI Support Specialist
Southwest Wisconsin
Madison, WI

We have an exciting new position as Internal Communications & Equity, Diversity and Inclusion (EDI) Support Specialist. The Specialist will be responsible for managing and executing internal communication strategies, programs, and tactics. The individual in this role will oversee the planning and delivery of timely, relevant, and compelling content to help drive awareness, engagement, and a sense of connection to the organization’s mission, vision, values and key strategic priorities. Reporting to the Chief Strategy & Development Officer, the individual will work closely with the Human Resources Director and Director of Marketing & Communications to ensure that internal and external messaging are aligned and coordinated.

Additionally, the Specialist will be an ambassador and steward for SHFB’s Equity, Diversity and Inclusion (EDI) strategy and the organization’s environment of open communication. The Specialist will use their skills to work with internal teams and collaborators to support the planning and launch of innovative projects via communications and processes that align with our commitment to EDI.

Internal Communications (Approximately 80% of the role)

  • Ensure SHFB team members receive timely, relevant and meaningful information related to the organization’s key strategies, priorities and services. 
  • Manage internal communications projects, plan and output, including development, copy editing and execution of, but not limited to organizational announcements, EDI communications, success stories, and other internal communications. 
  • Ensure internal communication strategy is consistent with the organizational brand, voice, vision and mission, values and EDI initiatives. 
  • Collaborate with team members on organization-wide communication resources (e.g., intranet, Wiki, project management tools, etc.). 
  • Provide structural and content administration for organizational training repository. 
  • Measure and present results of communication efforts, with a focus on engagement and performance both quantitatively and qualitatively. 
  • Work cross-functionally to coordinate timing and messaging of events and initiatives.
  • Support ideas with research and experience. 
  • Develop effective internal communication plans to drive internal awareness of key initiatives and relevant employee information; coach project teams on communications planning and delivery. 
  • Produce compelling content in a variety of formats, such as print, video and multimedia, to support the needs of the association, including collaborating with other specialists and functions as required. 
  • Collaborate with the Human Resources department and other to support All Staff meetings, including but not limited to providing communications support, technical support, speaker coordination, slide preparations, guest and collaborator engagement and internal promotion.
  • Plan and coordinate content, create and distribute All Staff newsletter and/or other ongoing All Staff communication vehicles. 
  • Provide insight, assistance and best practices to the writing content of others that brings a consistent voice and theme to our organizational change management strategies. 
  • Ensure all content is checked for accuracy and reviewed by the appropriate internal collaborators prior to release/publication.

Equity, Diversity and Inclusion Support (Approximately 20% of the role)

  • Serve as an internal steward to support our EDI approach and initiatives; leverage mechanisms to regularly update the Department Directors Team and Board of Directors regarding progress and business impact. 
  • Collaborate with the Human Resource department by supporting the integration of EDI in employee recruitment, development, promotion, retention, and other HR processes 
  • Recognize opportunities to align Equity, Diversity & Inclusion (EDI) approaches and consult on organizational needs while integrating EDI into organization/function strategies. 
  • Monitor and measure existing EDI metrics for departments and functions and identify opportunities to leverage data and metrics to inform decisions and for updates, reports and dashboards 
  • Bring in new ideas on how to engage employees through dialogue about EDI topics 
  • Support identifying future needs and industry trends 
  • Maintain awareness of global issues and trends in diversity, equity and inclusion and use emerging and relevant information to educate the workforce; stay regularly updated on current events that may impact our workforce locally and nationally 
  • Learn from best practices and recommend strategic solutions for continuous improvement of our EDI initiatives. 
  • Perform any other duties as needed to fulfill our mission, drive our vision and abide by our values.

Required Education/Experience

  • Minimum of 3 years of relevant work experience. 
  • Demonstrated experience with professional writing, editing and delivery in an internal communications role. 
  • Previous experience in an EDI-focused role or strong understanding of the impacts of systemic racism or marginalization. 
  • Ability to successfully pass background check.


Preferred Education/Experience 

  • A Bachelor’s Degree in a related field. 
  • Related project management experience. 
  • Knowledge of change management practices and methodologies. 
  • Experience initiating, driving, and delivering people-related change management programs, earning trust, and translating research and best practices into action. 
  • Experience presenting information that persuades, influences, educates, and enhances understanding at all levels §
  • Experience working with community-based, nonprofit organizations. 
  • Lived experience with the impacts of systemic racism or marginalization.

Salary Range: 

$58,700 - $70,400

As part of our compensation package, we offer a comprehensive benefits plan. Benefits include:

  • Health Insurance (we pay 90% of premium) 
  • Dental Insurance 
  • Vision Insurance 
  • 401(k) Retirement Plan with up to 5% match 
  • Short Term Disability Insurance 
  • Long Term Disability Insurance 
  • Life and AD&D Insurance 
  • Generous Paid Time Off at 23 Days per year. 
  • 13 Paid Holidays per year
  • Employment Transition Pay

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