Lead - Agency Relations & Growth

The Kraft Heinz Company

About Us

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!

Our Culture of Ownership, Meritocracy and Collaboration

We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry-level intern to senior leader – to own their work. We share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – which we apply to every situation, every day.

As part of Kraft Heinz, you're supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level – and you’ll be rewarded. You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone. You’re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.


Position Details

Lead - Agency Relations & Growth
Chicago Illinois
Chicago, IL

The Lead - Agency Relations and Growth is a highly collaborative member of the North American Growth Office focused upon strategic execution for agency relationships. As the keeper of this crucial component the Lead will own agency partnerships at the Kraft Heinz level and work to evolve our agency model in a way that supports the Kraft Heinz growth agenda. Through performance assessments - crafting retainers - and building new capability areas for internal and external agency relationships the Lead will play a key role in building the Kraft Heinz culture of creativity.

Primary Responsibilities

  • Recommend areas for capability growth/expansion and recommend/RFP partners for inclusion on KHC agency roster 
  • Collaborate to craft and build new capability growth avenues for The Kitchen - the Kraft Heinz internal agency. 
  • Partner with Procurement and Brand Communications teams to implement Agency Relations strategy - including creative excellence and compensation models 
  • Shape agency SOWs/Retainers with Brand Communications & Procurement teams - design & drive new pilot programs 
  • Drive engagement with agency partners via creative excellence programs and competitive compensation
  • Bachelor’s Degree required 
  • 5+ years of proven experience driving understanding of the dynamics at play in agency relationships - ideally on both the agency and client side 
  • Knowledge of the creative and agency industry with understanding of the nuances of various types of agencies/holding companies and creative performance of those agencies 
  • A strong understanding of how agencies - ways of working and creative outputs support business strategy and outcomes 
  • Strong people and negotiating skills that will enable the forging of new agency relationships via new pilots - programs - etc. 
  • Excellent communications and collaboration skills to drive contractual negotiations utilizing North America Comms and procurement counterparts

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