Manager - Internal Communications - US Zone

The Kraft Heinz Company

Kraft Heinz, The Company

As one of the world’s largest food and beverage companies, we are proud to spark joy around mealtimes with a global portfolio of more than 200 brands. Some are iconic master brands like Heinz, Kraft and Planters. Others are fast growing new sensations that defy status quo like DEVOUR and Primal Kitchen. No matter the brand, we are united under one vision To Be the Best Food Company, Growing a Better World. Bringing this vision to life are our 36,000+ teammates around the world, making food people love. 

Together, we help provide meals to those in need through our global partnership and commitment with Rise Against Hunger. And we also stand committed to sustainability, and the health of our planet and its people.

Every day, we are transforming the food industry with bold thinking and unprecedented results. If you’re passionate like us -- and ready to create the future, build on a storied legacy, and participate as a conscientious global citizen -- there’s one thing to dojoin us.

Our Culture of Ownership, Meritocracy and Collaboration

We're not afraid to think differently. Embrace new ideas. Dream big. It all comes down to the way we empower our people to own their work. It’s true Our employees are our competitive advantage.

As part of the Kraft Heinz family you’re supported to grow and achieve. You’re recognized and rewarded for outstanding performance at every level. You’re given the opportunity to leave your mark and build legacies. But you won’t do it alone. This is where our values and teamwork thrives and collaborative spirit fuels every day.

Position Details

Manager - Internal Communications - US Zone
Chicago Illinois
Chicago, IL

Summary of the Role:

At Kraft Heinz - we believe that our Internal communications keep employees connected - engaged - and informed. The successful candidate will have extensive experience in writing and executing strategic communications plans - project managing multi-faceted initiatives - building and fostering relationships across business functions - and developing effective- communications programs to help drive company goals - organizational messages - and updates to the US Zone employee base at Kraft Heinz.

Candidates should be excellent writers - strategic thinkers - and skilled at managing relationships with senior corporate leadership.


Drive Kraft Heinz Communications;

  • Drive our People agenda at Kraft Heinz through partnering with our HR department to develop and execute strategic plans related to Diversity & Inclusion - Talent - Learning & Development - Benefits - UR - etc.. 
  • Partnering with our Manufacturing teams to launch zone-wide initiatives and assist with issue management. 
  • Develop and drive proactive communications plans and campaigns around our purpose - values - vision- and leadership principles. 
  • Assisting on developing plans and materials and executing organizational announcements 
  • Play key role in executing Zone wide events incl quarterly town halls - zone conferences - and informal leader events. 
  • Improve and manage exciting internal comms tools - including newsletters - intranet - and social apps. 
  • Build strong relationships with senior stakeholders and represent the communications group in cross-functional teams across Kraft Heinz. 
  • Developing external content to support Kraft Heinz and leadership visibility

Organize/Build Channels of Communication

  • Prior experience developing internal tools including intranet or similar channel 
  • Assess current channels of communications and develop a concise plan for efficiency. 
  • Set standards for company-wide communications to ensure their value. 
  • Identify and prioritize what needs to be communicated to employees. 
  • Ensure organizational initiatives and projects are successfully communicated to employees and stakeholders 
  • Plan - edit - and write content for a variety of internal communications mediums. 
  • Draft messages or scripts from senior executives for presentation to employees in written or spoken form 
  • Ensure internal communications messages are consistent 
  • Handle the internal communication response to crisis situations that affect organizational perception and reputation 
  • Manage the Company’s internal events and employee giving initiatives.

Required Qualifications:

  • Writing skills: You need excellent writing - editing - and proofreading skills as well as the journalistic ability to source stories from employees. 
  • Strategic thinker: You need to be able to design and execute strategic communication strategies and be able to execute flawlessly. 
  • Speaking skills: You also need strong speaking skills as you are likely to be called on to give presentations to staff. 
  • Strong voice: You need to have a point of view and the confidence to make decisions and recommendations to leadership 
  • Interpersonal skills: You need good interpersonal and relationship-building skills in order to work with communications and HR departments. You also need to possess the confidence to deal with senior executives and explain communication techniques to them. 
  • Creative skills: You need the ability to devise creative communication strategies and campaigns. 
  • Technical Savvy: You need to be able to navigate new technologies and have knowledge of the latest innovative communication technology to deliver a more modern communication experience. 
  • Ability to manage departmental budget. 
  • Bachelor's or master’s degree in journalism - communications - public relations - visual design or marketing. 
  • 8 + communications experience at a large corporate organization - with some portion of that experience in internal communications - specifically

Preferred Qualifications:

  • Experience communicating to a broad employee population 
  • Experience leading employee communications programs and campaigns 
  • Experience managing projects simultaneously 
  • Experience working autonomously and collaboratively on a team 
  • Experience in the technology industry a plus 
  • Experience working with Manufacturing - including unions - is a plus

Equal Opportunity Employer – minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

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