Manager, Internal Communications

C.H. Robinson

About C.H. Robinson:

From the produce you buy, to the water you drink, C.H. Robinson delivers products to people all around the globe. We are one of the world’s largest 3rd party logistic providers. Join our diverse team to innovate, solve problems, have fun and thrive.

https://www.chrobinson.com/en-us/


Position Details

Manager, Internal Communications
Job
Full-time
12/21/2020
Twin Cities Metro
Eden Prairie, MN

You know how to communicate. You know how to lead. Now you need the role, the support and the company where you can thrive. As the Manager of Internal Communications, you will guide a team responsible for creating and sharing compelling messages that help educate, motivate and connect our global enterprise. You will develop communications and execute strategies, manage communication tools and partner on cross-functional projects or events supporting the business. If you have a passion for storytelling, and experience growing a diverse team, you’re well-suited for this position. Let’s talk.

Responsibilities:

  • Develop short and long-term communications strategy aligned with business objectives and change initiatives to increase employee engagement and overall company performance 
  • Drive operational excellence by developing communication processes and managing the team to efficient execution of these processes 
  • Bring innovative ideas to create or enhance internal communication channels and processes 
  • Create and execute memorable, engaging cross-channel change and communications plans that drive awareness of key initiatives and inspire employees to take action. Channels include email, video, social, infographic, presentations, blog, intranet, team/leadership meetings, etc. 
  • Advise and provide communications support to senior leaders 
  • Measure and report on the effectiveness of internal communications, seek input and adjust approach as necessary 
  • Support large-scale internal events such as global leadership meetings or other live events 
  • Manage internal crisis or time-sensitive communications with tact, confidence and a sense of urgency 
  • Partner and ensure alignment with external communications colleagues 
  • Keep up to date on external best practices, latest trends, and ways to innovate

Leadership:

  • Provide effective leadership to the Internal Communications team by organizing the team, setting priorities, and ensuring execution
  • Select, develop, and evaluate team members to ensure effectiveness and alignment with current and future goals and initiatives 
  • Build a culture that facilitates employee success, a positive work environment, employee engagement and a focus on diversity and inclusion initiatives

Required Qualifications:

  • Bachelor’s degree from an accredited college or university 
  • Minimum 5 years of experience in internal or external communications 
  • 2 years of experience mentoring, and coaching others 
  • Ability to travel up to 10% (domestically and possibly internationally)

Preferred Qualifications:

  • Ability to distill and simplify complicated topics into a message people can understand 
  • Experience as a skilled writer and listener and can pinpoint what compels an audience 
  • A keen eye for good design and layout, and possesses design skill in the production of visuals, including slides, posters, video and digital media 
  • Excellent planning and project management skills with strong ability to effectively manage multiple cross-functional projects simultaneously 
  • Values a diverse and inclusive work environment

Benefits:

We are proud to offer a top-tier benefits package, including medical, dental, vision, life and disability insurance, prescription drug coverage, paid parental leave, paid holidays and paid time off (PTO), 401K, employee stock purchase plan, as well as a broad range of career development opportunities.



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