Manager, Public Relations & Communications


About Us:

fluent360™ is one of the foremost agency leaders shaping the multicultural marketing industry. Equal parts integrated marketing agency and cultural hub, we specialize in giving brands a resonating voice to effectively speak to various cultural segments– both ethnic and consumer niche followings. As a multi-talented, multicultural agency, we offer a full spectrum of communication services.

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Position Details

Manager, Public Relations & Communications
Chicago Illinois
Chicago, IL

The Manager, Public Relations and Communications will manage communication strategy and execution of public relations assignments and campaigns for the agency, including client business that involves public relations components, as well as manage all internal communications. This position will also contribute to the growth of accounts while directing and participating in day-to-day account service and long-term planning. Reporting to the Vice President of Business Integration, the role will be instrumental in marketing the agency for external and internal audiences.

What you will do:

Account Specific Public Relations:

  • Responsible for planning, coordinating, and managing public relations initiatives for agency clients in accordance with the client’s objectives. 
  • Ensure implementation of public relations plans within deadlines and within established budgets. 
  • Consults with creative and other agency staff to communicate client goals. 
  • Proactively develop public relations programs and present recommendations to clients.
  • Coordinate event planning and execution: sponsorship agreements, ideation, logistics, digital communications, vendor, and budget management. 
  • Generates leads and new revenue streams for existing accounts. 
  • Create public relations strategy decks and participate in new business pitches. 
  • Builds and nurtures productive business relationships with vendors and other outside organizations.

Agency Specific Public Relations:

  • Creates communications strategies across various platforms for external and internal communication. 
  • Responsible for all stages of communications from message creation to dissemination. 
  • Write, review and edit press materials, talking points, blog posts, social media content, and other communications materials to maximize agency brand presence across the various channels. 
  • Maintain trade media relationships both locally and nationally as they relate to our agency business. 
  • Track and influence media coverage. 
  • Represent client/agency at industry-related events. 
  • Coordinate and execute public relations events to increase awareness of the agency. 
  • Monitor, track, and report during crisis management. 
  • Create and manage budgets. 
  • Support new business generation and agency reviews (pitches). 
  • Manage sensitive issues and maintain the confidentiality of agency information.

Your Experience:

  • Bachelor’s degree in advertising, marketing, communications, or other related fields. 
  • 5-7 years of public relations experience preferably in the advertising industry. 
  • Strong understanding of traditional media, digital and content marketing strategies. 
  • Experience with social media platforms, consumer engagement, and content campaigns. 
  • Excellent communication and presentation skills with the confidence to serve as an agency spokesperson. 
  • Ability to build relationships internally and externally, interfacing at all levels. 
  • Demonstrated success with new business initiatives. 
  • Team player who works well under pressure. 
  • Travel to client markets as needed.

Agency Benefits & Perks:

fluent360 offers a comprehensive benefits package including medical, dental, and vision insurance, company-paid life/AD&D, short-term and long-term disability, and a generous PTO and sick leave policy.

In addition, we have some amazing agency perks including paid gym membership, summer hours, 14 paid holidays, and flexible schedules.

fluent360 is an Equal Opportunity Employer, EEO, AAE, MF/Disability/Vet.

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