Market Manager

Position Summary:

Integrates segment products and/or functional activities within a particular region to achieve business goals. Manages and executes new sales/service initiatives for a particular market.

Key Duties and Responsibilities:

• Develops strategies for the services segment in conjunction with the Vice President Product Management & Administration – RPM 
• Leads the creation of a product roadmap by identifying market and potential customer’s needs for new product development. Champion’s development of new products and extensions to deliver an overall offering that meet customer needs. Works with multiple stakeholders and functional area leaders to ensure the proper specifications are identified and delivered to meet market/customer needs. 
• Manages the existing service product line 
• Drives initiatives that result in improved market share and works closely with sales to develop strategies for account opportunities. 
• Establishes goals and delivers gross margin targets for assigned market/product lines.
• Actively forecasts products on an on-going basis to develop capacity plans. Communicates deviations to sales forecast as appropriate. 
• Monitors competitive intelligence and develops responses to their strategies. 
• Educates others on pricing strategies. Supports large opportunities and develops market pricing position (e.g., market share, capability, growth objective). 
• Provides proactive product and marketing training. 
• Demonstrates technical support to field sales on key issues. 
• Manage direct reports, including performance and development. 
• Sets pricing strategy and pricing generation process 
• Manges the solution design and customer proposal / pricing generation processes – related to new business development and existing customer renewals 
• Responsible for reviewing commercial pricing verbiage for contracts as well as ensuring pricing activities are compliant with supply agreements. 
• Creates and maintains pricing training and onboarding program.

Education Required:

• Bachelor’s Degree

Education Desired:

• Bachelor’s Degree

Work Experience Required:

• At least 6 years relevant experience required.

Knowledge, Skills, Or Abilities Desired:

• Knowledge of the process for identifying customer needs and arranging for goods and services to fulfill those needs 
• Knowledge of the processes, tools, and techniques for exploring and exploiting potential areas for business growth 
• Knowledge of tools, techniques for collecting, collating and analyzing information about existing or potential markets and market needs 
• Knowledge of options and opportunities to advertise organization's products, services and reputation 
• Knowledge of and ability to utilize customer profile and information 
• Knowledge of specific products and associated development process and strategy

Additional Knowledge, Skills, and Abilities:

• Customer focus - demonstrated ability to meet the expectations of customers. 
• Enthusiasm and energy - takes proactive approach to meet needs of customers. 
• Communication - strong oral and written skills. 
• Teamwork - must function well on a team of people with diverse functional roles. 
• New Product Development - demonstrated track record of success. 
• Organization/coordination skills. 
• Strategic thinking and problem solving skills. 
• Financial analysis and understanding. 
• Ability to communicate product information and make professional sales presentation. 
• Ability to present to customers, internal and external. 
• Ability to solve problems with cross functional teams. 
• Ability to manage multiple projects simultaneously to completion. 
• Ability to handle the stress of working with others. 
• Ability to assess employee performance and coach and develop others. 
• Availability outside of normal business hours. 
• Ability to lead by example.