Marketing Analyst - Campaign Operations

Bluestem Brands

ABOUT BLUESTEM BRANDS

BLST Operating Company (Bluestem Brands) is a group of FinTech and eCommerce Retail businesses led by our Fingerhut and Orchard Portfolios. This position falls under Fingerhut – a long-standing fintech company. Fingerhut fuses our extensive years of data modeling and real-time analytics through machine learning to provide flexible payment options for our valued customers looking to establish, build, or rebuild credit. Qualifying customers use their accounts for e-Commerce purchases at fingerhut.com for everything they and their family need across a broad selection of national brands.

At Fingerhut, you’ll find responsive and supportive leaders who empower our employees, knowing they drive our success. We are continually innovating and improving, challenging ourselves to take risks, learn from mistakes, and celebrate success as a team. We also grow careers, giving employees on-the-job stretch assignments, lateral moves to expand knowledge bases, and promotional opportunities that help to accelerate development.

https://www.bluestem.com/


Position Details

Marketing Analyst - Campaign Operations
Job
Full-time
6/14/2022
Twin Cities Metro
Eden Prairie, MN

We are looking for Marketing Analyst – Campaign Operations to join our Marketing team at Fingerhut, a market-leading FinTech. This is not just another job but a job with a real purpose as Fingerhut’s mission is to help Americans live a better financial life by helping them establish, build, or rebuild their credit.

Customers are important to Bluestem, so identifying the right customers to target is equally important. The Campaign Operations team supports many of Bluestem’s brands by providing mailing/campaign lists for all Marketing communications with our customers (e.g., catalogs, letters, emails, SMS, etc.). As an analyst on this team, you will write code to extract data that is used to make campaign decisions (which customer to contact for which types of communications), audit the results, export files for the printer/end user, and manage customer-campaign data.

The role will be based out of our Eden Prairie, MN head office within our hybrid environment that has team members come into the office once or twice a week.

DUTIES AND RESPONSIBILITIES

  • Meet with internal clients to define criteria for identifying customers eligible for a particular campaign 
  • Write code (SQL and/or SAS) to extract customer data from the data warehouse 
  • Audit/validate the results and report inconsistencies 
  • Segment the customers based on previous behavior 
  • Execute campaign tests (e.g., random a/b selection for cover design tests, etc.) 
  • Manage customer-campaign data 
  • Support new products, communication methods, brands, etc. 
  • Build expertise by understanding the data, business, and processes 
  • Perform continuous process improvements to increase accuracy and efficiency 
  • Conduct analyses on customers and campaigns to support business decisions

QUALIFICATIONS

  • 2+ years of relevant work experience or a degree in analytics/database marketing 
  • Ability to code using SQL/SAS languages or other programming language 
  • Experience with campaigns preferred 
  • Problem-solving/troubleshooting capabilities 
  • Maintain focus and accuracy under tight deadlines 
  • Strong verbal/written communication skills


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