Marketing & Communications Coordinator

American Academy of Orthopaedic Surgeons

About Us:

AAOS provides education and practice management services for orthopaedic surgeons and allied health professionals, serves as an advocate for improved patient care and informs the public about the science of orthopaedics. Founded at Northwestern University as a not-for-profit organization in 1933, the Academy has grown into the world's largest medical association of musculoskeletal specialists. The Academy serves over 39,000 members internationally.

Members of the Academy, called fellows, are orthopaedists concerned with the diagnosis, care, and treatment of musculoskeletal disorders. The orthopaedist's scope of practice includes disorders of the body's bones, joints, ligaments, muscles, and tendons. Fellows have completed four years of medical school and at least five years of an approved residency in orthopaedics. In addition, they must pass an oral and written examination, be certified by the American Board of Orthopaedic Surgery, and submit to stringent membership review processes prior to admittance.


Serving our profession to provide the highest quality musculoskeletal care.


Keeping the world in motion through the prevention and treatment of musculoskeletal conditions.

Core Values:

  • Excellence: Develop, encourage and reward the highest standards in all of our endeavors
  • Professionalism: Account for the highest professional, clinical and ethical standards to our peers, our patients and the public with integrity and transparency
  • Leadership: Champion the development and advancement of future leaders, through example, education and experience in our organization, our practices and the world
  • Collegiality: Embrace diversity and unity with our patients, our profession and our stakeholders
  • Lifelong Learning: Commit to professional education by advancing the science and art of orthopaedic medicine for the needs of our patients
  • Accountability: Maintain an efficient, nimble and fiscally accountable organization

Position Details

Marketing & Communications Coordinator
Northern Illinois
Rosemont, IL

You are known for your collaborative personality paired with an outstanding attitude. You have the innate ability to work independently and responsibly, prioritize, exercise good, independent judgment and initiative and respond quickly to changing priorities. You understand the importance of developing a rapport with colleagues, partners and stakeholders using professionalism and discretion. Your zest for helping to support a team across units, as well as related to department initiatives, is unparalleled.

If this sounds like you, please read on!

This role supports the Marketing & Communications department by carrying out the daily and ad hoc tasks that keep the department functioning, while helping facilitate the duties of individual staff.

Key tasks in this role include, scheduling conferences or meetings, gathering information for reports, organizing data, facilitating inter-departmental communication and handling travel arrangements.

  • Assists in the development and implementation of marketing campaigns, product promotions, thought leadership, public relations, collateral, social media, web-based initiatives, and other marketing and communications activities. 
  • Collaborates with Marketing team to coordinate monthly advertisements for Academy communication channels and creates monthly reports for ad tracking. 
  • Works internally and with vendors in Marketo and deploys Academy publication emails three times a week along with monthly paid advertising reports 
  • Prepares materials for daily department needs, e.g. meeting agendas, calendars, reports, PowerPoint presentation decks, etc. 
  • Coordinates team meetings and gatherings 
  • Manages support ticket request and follow-up for the department, using Jira 
  • Review and analyze vendor proposals and solicitations 
  • Assists staff in managing and monitoring marketing costs and allocations for department budget. 
  • Manages Chief Marketing & Communication Officer’s (CMO’s) calendar, meeting requests, travel schedule, etc. 
  • Prepares CMO’s expense reports; reconcile statements to ensure all expenses have been captured 
  • Facilitates communication between departments 
  • Manages inventory of all department supplies 
  • Deploys Headline News Now (HNN) three times a week. 
  • Works with American Medical Communication (AMC) to schedule and confirm emails before deployment 
  • Creates monthly ad reports for paid advertisers in HNN and the bi-monthly AAOS Now eTable of Contents (eTOC). 
  • Sets Marketo up monthly 
  • Collaborates with Marketing team to coordinate monthly advertisements for Academy communication channels and creates monthly reports for ad tracking. 
  • Schedules ads for HNN,, AAOS Now and JAAOS 
  • Creates the Prevent Injuries America! Press releases monthly and collaborates with member/spokespeople on the release 
  • Administers MORE Awards

Exemplifies the following essential values of the Academy:

  • Teamwork: Effective collaboration and team-focus to solve complex problems and drive innovation.
  • Empowerment: The authority, information, and skills to make decisions and drive results.
  • Accountability: Ownership of process and results that drive decisions and ensure implementation.
  • Mindset of Growth/Continuous Learning: Focused on and invested in self and staff development to become more adaptable, making the Academy more agile, innovative, and sustainable.


  • Strong communication (written and oral) and leadership skills 
  • Attention to detail, follow-up and perseverance 
  • Analytical and problem-solving skills 
  • Organizational and time management skills 
  • Ability to work both independently and in a team environment 
  • Strong knowledge and experience with Microsoft Office (Excel, Word, PowerPoint) and customer database systems, such as Personify 
  • Strong knowledge and experience with Marketo or other marketing automation platforms 
  • Strong knowledge and experience with Social Media 
  • Understanding of data within marketing environment


  • Experience in coordinating marketing activities in the medical health market space 
  • Event marketing experience 
  • Financial analysis 
  • Jira knowledge 
  • Trade show experience 
  • Non-profit associations 
  • Advertising agency experience and content marketing experience a plus.

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