Marketing & Communications Specialist, Senior - Marketing & Communications

Within MPS Marketing and Communications Department, engages and informs a diverse population of students, families and staff. Manages the creation of dynamic editorial content and vibrant multimedia across multiple digital platforms, including social media, website and email marketing. Regularly collaborates with internal and external partners on messaging, video, design, information technology and development to produce truly innovative digital experiences.Writes, edits and curates content for the District’s employee e-newsletter. Provides training on best practices to MPS department and school personnel responsible for overseeing social media accounts and website content.

Manages school website design and creation; coordinates with 80+ schools and departments regarding website content that aligns with District brand and messaging serves as information resources to school web editors. Designs and provides accessible training for department and school social media and web editors that follows best practices.

ESSENTIAL FUNCTIONS--Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilitiesmayinclude, but are not limited to, the following:

• Maintains, updates, and expands current marketing, communications and information sharing approaches utilizing multiples tools to include videography and other multimedia platforms. 
• Creates and produces a variety of video, graphic and written materials in support of departmental and District-wide activities; produces a variety of materials and formats to support in-house information efforts and external educational and marketing activities. 
• Brainstorms ideas, suggests appropriate technology to complete marketing tasks, and coordinates with department head to modify campaigns and measure the progress of marketing projects. 
• Collaborates with the members of the communications and engagement teams. 
• Coordinates planning and implementation of videography projects including scope, goals and deliverables in collaboration with stakeholders. 
• Evaluates marketing programs and develops recommendations for changes and improvements; collects and analyzes data, and develops recommendations to improve marketing quality. 
• Supports engagement and outreach efforts in affiliate communities. 
• Ensures marketing and promotional efforts are on brand and effectively communicating value to customers. 
• Contributes to the efficiency and effectiveness of the Office of Communications, Engagement & External Affairs customer service by offering suggestions and directing/participating as an active member of a work team. 
• Presents recommendations and ideas to leadership to drive strategic decision making. 
• Demonstrates courteous and cooperative behavior when interacting with students, clients, visitors, and MPS staff; acts in a manner that promotes a harmonious and effective workplace environment
• Enthusiastically promotes the Superintendent’s goals and priorities in compliance with all policies and procedures. 
• Maintain absolute confidentiality of work-related issues, records and MPS information.

MINIMUM QUALIFICATIONS:

Education, Training and Experience Guidelines:

Bachelor’s degree in marketing, communications, public relations, or a closely related field, AND five (5) years of experience in marketing, specifically in education or non-profit; OR an equivalent combination of education, training and experience as determined by Human Resources.

Knowledge of:

• Principles, practices, materials and techniques of conventional and computerized video design and production. 
• Principles and techniques of preparing effective written and video informational or educational materials. 
• Principles and practices of public relations, marketing, recruitment strategies and public communications. 
• Strategic marketing campaigns and marketing analytics. 
• MPS policies, process and procedures. 
• Principles of record keeping, records management, and management of records. 
• Customer service principles, protocols, and methods that include responding professionally, effectively, and efficiently to customer service requests.

Skill in:

• Communicating with an equity lens. 
• Using computer-aided graphics and desktop publishing hardware and software. 
• Accurately proofing a variety of graphic and written materials. 
• Video editing and script writing. 
• Using initiative and independent judgment within established procedural guidelines. 
• Analyzing data and recommending effective solutions. 
• Assessing and prioritizing multiple tasks, projects and demands. 
• Establishing and maintaining effective working relationships with co-workers, leadership and stakeholders. 
• Operating a personal computer utilizing a wide variety of specialized software. 
• Communicating effectively verbally and in writing. 
• Providing effective customer service, and dealing tactfully and courteously with the public. 
• Understanding and maintaining highest level of confidentiality.

PREFERED:

• Experience communicating with multicultural audiences 
• Previous public sector experience

LICENSE AND CERTIFICATION REQUIREMENTS:

• A valid Minnesota State Driver’s License may be required.