Marketing and Creative Services Manager

Elmhurst University

Elmhurst University is a leading institution of higher education that seamlessly blends liberal learning and professional preparation to help students reach their full potential. Elmhurst University offers more than 70 undergraduate majors, 17 graduate programs, degree-completion programs for busy adults, and the acclaimed Elmhurst Learning and Success Academy for young adults with developmental disabilities. Elmhurst University is one of the Top 10 Colleges in the Midwest, according to U.S. News & World Report; and U.S. News, Money and Forbes magazines consistently rank Elmhurst as one of the Midwest’s best values in higher education.

Position Details

Marketing and Creative Services Manager
Northern Illinois
Elmhurst, IL

Within a highly collaborative team environment, this role serves as the project manager overseeing creative services and production of projects. Also serves as a point of contact for campus partners’ project requests, vendor scheduling and day-of management. Collaboration and exceptional attention to detail are essential for success in this role.

Essential Functions:

  • Primary project manager; coordinates marketing projects and keeps the office’s task management system updated, including day-to-day production functions. 
  • Develops and oversees project process workflow by scheduling project kickoff and status meetings, setting internal deadlines, and keeping project schedules up to date. 
  • Manages and maintains vendor relationships and workflows. 
  • Serves as lead project manager on University’s institutional magazine, Prospect. 
  • Oversees timeline, vendor management, content ideas, meeting cadence, etc. 
  • Assists team members with reviewing, editing and proofing and ensures brand-alignment of projects. 
  • Supports University events through the coordination, production and proofing of event-related marketing materials. 
  • Serves on various committees as marketing department representative for large campus events such as Homecoming, Commencement, Presidents’ Ball, logistics, etc. 
  • Demonstrates a strong commitment to continuous improvement. 
  • Supports mission, vision and values.

Other Duties and Responsibilities:

  • Performs other duties as assigned.

Minimum Qualifications:

  • Bachelor’s degree in marketing, business or a related field. 
  • Strong project management, organizational and interpersonal skills, along with a demonstrated attention to detail. 
  • Capacity for managing a robust workload and balancing a wide variety of tasks while hitting established project deadlines. 
  • Technologically proficient, especially in word processing, email, and other communication tools. 
  • Proficiency in communication and relationship building via in-person meetings, and through the telephone and electronic media with a wide range of on- and off-campus constituents, especially the University’s agency partners. 
  • Ability to work both independently and as a contributing team member. 
  • Interest in maintaining high standards and improving personal skills and abilities. 
  • A demonstrated passion for working in a creative environment. 
  • Three-plus years of digital marketing experience.

Preferred Qualifications:

  • Five-plus years of digital marketing experience. 
  • Prior use of CRM platforms (especially Slate). 
  • Agency or higher education background a plus.

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