Qualifications: The following requirements represent the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Education/Experience: Bachelor’s degree in communications, marketing or related field from a 4-year accredited institution, and internship or 2 years of experience.
Computer Skills: Must be proficient in Microsoft Office products (i.e., Word, Excel, Outlook, PowerPoint), Google Workspace (Gmail, Drive, etc.), and Adobe Creative Suite (Photoshop, Illustrator, In-Design), WordPress and HTML.
Customer Service Skills: Provide excellent customer service to our users. Treat internal and external customers with a friendly, helpful attitude, being consistent, a good listener, using patience and positive language, while respecting and meeting project timelines.
Organizational Skills: Strong, detail-oriented work ethic, problem solving & troubleshooting skills, organizational skills, time management skills, ability to multi-task in fast-moving environment. Must be able to prioritize tasks daily in order to meet department goals, while showing initiative to lead small projects independently, and keep manager informed of problems. Must be a quick learner with the desire to improve skills.
Communication Skills: Excellent grammar and diction. Ability to read and understand instructions and write comprehensive instruction sets. Ability to effectively communicate in one-on-one and small group situations to customers, clients, and other employees of the organization
Graphic Design Skills: Proficient in Adobe Creative Suite of programs to swiftly and successfully reshape concepts across print and digital collateral (direct mail, posters, flyers, signage, print ads, e-blasts, web banners, social media content, etc.) and retouch photography
Branding Skills: Ability to generate original art and written materials that meet brand standards, adhere to the company voice and create a consistent and top consumer experience. Proficient in sourcing and leveraging on-brand stock photography, and basic copywriting.