Marketing Communications Coordinator


About Us:

Rosecrance seeks dedicated individuals to provide the highest quality care to treat substance use disorder and mental health issues. We’re focused on one thing: Providing the best opportunity for long and lasting recovery.

With more than 40 locations, Rosecrance offers high quality and efficient comprehensive services for children, adolescents and adults. We hold ourselves and our staff to very high standards and in return for excellence we provide a comprehensive salary and benefit package including health, life, dental and vision insurance, retirement plan with company match, licensure expense reimbursement, and paid time off bank.

Position Details

Marketing Communications Coordinator
Northern Illinois
Rockford, IL

Position Purpose:

The Marketing Communications Coordinator will manage traditional and digital marketing communications efforts, analyzing and reporting trends and providing recommendations to build brand equity and maximize efficiency of resources. This position will serve an integral role in campaign efforts for program offerings as well as existing, new and expanding markets.

Essential Responsibilities:

  1. Work hours prescribed and any additional hours deemed necessary for the responsibilities assigned 
  2. Function as primary liaison to Marketing team, aggregating, analyzing, and reporting data and developing recommendations to meet initiatives 
  3. Collaborate with internal stakeholders and external partners to develop and manage meaningful communications and media (digital and traditional) strategies, and build brand equity 
  4. Develop and execute promotional strategies for program events and speakers through earned and paid media 
  5. Serve as a member of the Communications Team and participate in all team meetings and activities 
  6. Exercise confidentiality in keeping with the Code of Conduct and with the framework of the law. 
  7. Deliver exceptional customer service consistently to every customer. 
  8. Serve as a role model for other staff, patients and customers and demonstrate positive guest relations in representing Rosecrance 
  9. Assume other related responsibilities as delegated and assigned

Job Requirements:

  • Bachelor’s degree in marketing, communications or related field (5 years’ experience in the field preferred) 
  • Proficiency in social media communications content, strategy, analysis, and reporting 
  • Ability to effectively interact with staff across the organization, alumni, donors, volunteers, board members. 
  • Advanced written, oral communication and presentation skills 
  • Strong analytical skills 
  • Resourceful, highly organized, and able to prioritize 
  • Ability to maintain confidentiality 
  • Self-starter with ability to work independently 
  • Ability to work within a team 
  • Intermediate Windows-based skills including, Microsoft Excel, Word, Power Point, Internet Explorer and Outlook 
  • Interest in and understanding of behavioral health preferred 
  • Ability to adjust work schedule according to the business needs

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