Marketing Communications Writer

Press Ganey

Looking to level up your career by working with an ambitious global team? Want to play a key role in the success of a growing healthcare and technology company? Interested in engaging in online conversations about patience experience, consumer and employee insights, customer experience (CX), the evolution of the healthcare industry, and emerging technology like AI? Come to PG Forsta!

Our businesses – Press Ganey, Forsta and Rio SEO -- are breaking down silos to explore and understand the full Human Experience of our clients’ target audiences, which include patients, consumers, employees across an array of industries including healthcare, technology, retails, and consumer goods and services. We deliver groundbreaking experience and research technology, unmatched expertise, and real impact for ambitious leaders globally.

  • Opportunity to work in a fast-paced, market leading SaaS company, with colleagues and customers from all over the world and an experienced executive leadership team 
  • Exciting challenges in an international environment 
  • Competitive salary and regular performance reviews 
  • Flexible location and working environment – possibility to work from home 
  • Benefits like annual bonuses, employee referral bonuses, Employee Support Program, Internal Mobility program, etc. 
  • and many more…

Position Details

Marketing Communications Writer
Chicago Illinois
Chicago or Remote, IL

Duties and responsibilities:

  • Collaborate with internal and external subject matter experts and the Director of Content and Copy to develop and optimize clear and engaging material 
  • Play an integral role in the creative content planning process, from ideation through editorial planning, research, and writing 
  • Manage editing of multiple assets in various stages of development to ensure cutting-edge content and maintain high levels of audience engagement 
  • Provide end-to-end project management for digital marketing asset creation, from inception through editorial review and production documentation and management 
  • Support team members with research and resources 
  • Proofread/copy edit written content


  • Bachelors preferred


  • Content production 
  • Copywriting 
  • Copyediting 
  • Healthcare experience would be nice, but not necessary

Other stuff:

  • 1–5 years’ writing and editing experience 
  • Ability to adhere to, and enhance, brand and content creation guidelines 
  • An eye for the content that “works” (and what doesn’t) 
  • Excellent attention to detail 
  • Willingness to test, measure, and iterate 
  • Project management skills 
  • Superior interpersonal communication skills—i.e., be a good colleague 
  • Proactive and flexible team player, with a knack for documenting and improving processes 
  • Experience writing long- and short-form copy


  • 1–5 years, including any college experience, preferred

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