Marketing Coordinator

The Bartolotta Restaurants

The Bartolotta Restaurants is a nationally recognized restaurant and catering organization co-founded by restaurateur Joe Bartolotta and his brother, two-time James Beard Award-winning Chef Paul Bartolotta. Since the opening of its flagship restaurant, Ristorante Bartolotta dal 1993, The Bartolotta Restaurants has grown to become the premier culinary brand in the Greater Milwaukee region, offering first-class service and cuisine across a portfolio of 17 one-of-a-kind restaurants and catering facilities, including fine dining, upscale casual, upscale food hall, pizzeria, and quick-casual concepts. Additionally, its presence as a forward-thinking, respected, and community-minded company has produced a charitable arm, Care-a-lotta, which supports numerous nonprofit organizations throughout Milwaukee.

Position Details

Marketing Coordinator
Southeast Wisconsin
Milwaukee, WI

The Marketing Coordinator plays a key role in supporting the restaurants and catering venues in The Bartolotta Restaurants portfolio. As a member of the Marketing Team, this individual is an integral part of the execution of marketing plans to engage and build loyalty with guests, partner with and support our community, and grow revenue. This individual will also help to build our brand by providing exceptional hospitality through communications. As a member of the Marketing Team, the Marketing Coordinator’s day-to-day responsibilities will vary based on the needs of the business, but will include a range of areas outlined below.

Job Duties & Responsibilities:

  • Project Coordination Assists with coordinating receipt and response to inbound requests from both internal and external partners 
  • Manage projects from concept to completion, including input and collaboration from team members, ensuring milestones and deadlines are met 
  • Special Events, Partnerships, and Community Relations Assists with building and maintaining relationships with key partners and members of the community 
  • Collaborate with sales and operations teams to coordinate brand awareness and marketing efforts through special events and partnership programs 
  • Coordinate receipt and response to donation requests, and work with internal teams to ensure fulfillment of donations and appropriate recognition 
  • Graphic Design and Production Management Partner with external creative team and printing vendors to manage creation of new materials 
  • Update existing printed materials, including menus, signage, and other internal documents
  • Digital Marketing Develop and manage creation of content and schedules for all social media platforms (Facebook, Instagram, Twitter, etc.) 
  • Ensure websites are kept up-to-date with current information including menus and special events 
  • Assist with creating email marketing calendars and content Guest Feedback Monitor and facilitate response to online guest feedback, and report on trends 
  • Evaluate and analyze marketing campaign performance and guest feedback, making recommendations for improvement 
  • Bartolotta Rewards Loyalty Program Support loyalty program by updating accounts and responding to guest inquiries 
  • General Support Perform support duties including but not limited to: production, on-site event support, database management, reporting and analytics, maintaining marketing materials, managing sales and marketing software tools, and supporting gift card program
  • Other duties as assigned Requirements Additional 
  • Strong customer service and hospitality industry mindset 
  • Bachelor’s degree in business, marketing, or communications required 
  • 1-3 years of relevant experience preferred 
  • Exceptional communication and organizational skills, as well as meticulous attention to detail
  • Highly proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook) 
  • Experience with Adobe Suite and social media marketing tools 
  • Experience with writing and editing copy a plus Familiarity with CRM software, website CMS, marketing analytics tools (Hubspot, WordPress, Google Analytics), and basic HTML a plus
  • Strong problem solving, critical thinking, active listening, and interpersonal skills 
  • Ability to work independently, manage time effectively, and prioritize multiple projects 
  • Must successfully function as a team player in a fast-paced and ever-changing work environment, working cooperatively with all levels of employees
  • Medical, Dental & Vision
  • Suplemental Medical Insurance Options
  • Company Paid Short Term Disability, Long Term Disability & Life Insurance
  • 401K
  • Company Paid PTO & Personal Time
  • Paid Holidays
  • Manager Dining Card Program

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