Marketing Director

Maple Hill Senior Living

Maple Hill Senior Living provides personalized assisted living and memory care services in a comfortable and engaging environment. Our compassionate associates work alongside residents to deliver a well-balanced mix of daily living assistance, wellness programs, and independence. Our community is always bustling with engaging activities that form lasting bonds between our residents and associates.

At Maple Hill, we are determined to make a genuine difference in the lives of our residents on a daily basis. The Maple Hill team will ensure you are comfortable, safe, and cared for at all times. When you decide to make Maple Hill Senior Living your home, we are there with you every step of the way as you transition into your new apartment.

Position Details

Marketing Director
Twin Cities Metro
Maplewood, MN

Maintains census goals and strategically markets for RM Management by leading tours, building/maintaining strong community relations and innovating/executing events.

Essential Functions (Including but not limited to the following):

  • Manage marketing strategies to achieve occupancy and move-in goals, and close sales by assisting prospective clients, their families, and/or advisors in the decision-making process by understanding their needs and educating them on services. 
  • Proven success in building positive relationships and trust. 
  • Contact marketing sources to place advertisements, and develop and maintain move-in waiting lists. 
  • Accept and process reservation deposits and lead clients through the admissions and move-in process. 
  • Manage the daily intake of voicemail messages and coordinate communication efforts as necessary. 
  • Type client documentations, correspondences, contracts, memos and reports. 
  • Promptly response to client questions, complaints and service requests, and direct problems to supervisor as needed. 
  • Collaborates with supervisor on process improvement changes, participates during staff meetings, and provides feedback to employees as needed. 
  • Maintain accuracy and confidentiality of all paperwork regarding client data, billing information, and client assessment/evaluations. 
  • Responsible for operating with budget guidelines. 
  • Assist with other duties as assigned. 
  • Input information in RM Management CRM Tool.

Required Qualifications:

  • Minimum of two years marketing, sales and/or management experience. 
  • Able to work flexible hours, including occasional weekends and evenings. 
  • MN Driver’s License.

Preferred Qualifications:

  • Knowledge of federal, state, and local regulations and statues that pertain to home care. 
  • Expertise in working with senior client populations.

« Back