Chicago Shakespeare Theater on Navy Pier, a dynamic regional theater company producing award-winning plays, seeks candidates to apply for the newly created position of Marketing Manager, Insights & Analytics. The person in this role will help optimize use of the Theater’s CRM system, Tessitura—providing data-driven support to subscription, single ticket and group sales campaign efforts. Using all available analytics and data, they will inform sales and customer experience strategies, regularly measuring and reporting on the effectiveness of elements within campaigns. This position also serves as the primary liaison to our external database support consultant, monitoring all projects requested on behalf of the theater. This role reports directly to the Marketing Director, and interacts closely with Guest Services, Advancement, Finance, and Education.