The following are the essential duties and expectations of the role and not an exhaustive list of the intricate job details:
Event and Promotion Management: Coordinate and execute promotions and special events including pre-planning and post-event recaps.
Community Relations & Networking: Collaborate with community groups to support and create new and ongoing programs and events;
Collateral Development: Supervise the production of collateral materials for the center;
Public Relations: Coordinate press releases, manage press kit needs, clippings, PR efforts, and maintain media list;
Digital Marketing:
- Manage and update website, as well as social media and community platforms (i.e.: Facebook, Instagram, etc.).
- Provide content, monitor social media metrics and propose strategy changes to achieve optimal growth and engagement.
- Oversee 3rd party vendors to create, launch, test and optimize digital strategies for customer engagement such as SMS text and Wi-Fi alive program.
- Coordinate weekly email program achieving annual email objectives including subscriber list growth.
Tenant Relations: Work with tenants to promote in-store events and promotions. Keep open lines of communication with merchants;
Leasing Marketing: Work with leasing team in marketing the property to prospective tenants. Coordinate store openings and special tenant events with retailers;
Reporting: Prepare and submit monthly marketing report;
Sponsorships: Negotiate sponsorship opportunities to offset event and promotional fees;
Budget Management: Maintain budget accountability for marketing expenses and work with General Manager on monthly budget reforecasting;
Competition Review: Monitor and evaluate competitor marketing activities and products;
Legal Agreements: Confirm all communications fall within legal guidelines and events have appropriate license agreements.