Multimedia Specialist

Duly Health & Care is seeking a talented and experienced Multimedia Specialist to join our team and lead end-to-end video and photography production efforts that bring our brand—and our mission—to life. This is an exciting opportunity to tell powerful, human stories that celebrate the impact our physicians and care teams make in the lives of the patients and communities we serve. You’ll help elevate our brand by delivering media for internal and external audiences that showcase real moments of care, compassion and innovation.

As part of the creative team within the Marketing Department, this role will support our marketing, communication and content efforts. You’ll collaborate closely with marketing leadership to deliver visually stunning, professional, engaging media.

Role Requirements

• This role requires regular weekly travel across our 115 Chicagoland locations.
• Candidate must have a reliable personal vehicle that can accommodate frequent travel (with mileage reimbursement).
• Flexibility is expected for occasional early morning, evening and weekend filming/photography needs.
• Occasional regional overnight travel (appx. 4-6 times year) needed to support regional partners in South Bend, IN and Quincy, IL.

Key Responsibilities

Under the direction of Creative Marketing Director, this individual is responsible for managing all aspects of media production end-to-end, including:

• Project Planning & Development – Drafting creative briefs, storyboards, shot-lists. Lead creative brainstorming and theme development. Writing interview questions and story outlines. Developing project timelines and production schedules, ensuring deliverables are completed on time, on theme and on budget.
• Pre-Production Planning & Project Management – Works directly with organizational partners and subjects to coordinate, prepare and coach media subjects for each project. Responsible for outreach/communication, scheduling, site-scouting, pre-interviews and day-of onsite location coordination.
• On-site Production – Responsible for all onsite production, including transport, set-up and operation of professional-grade camera, lighting, and audio equipment in both clinical and non-clinical settings.
• On-site Subject Interviewing & Direction – Leads on-camera interviews to capture authentic, compelling stories. Directs and coaches subjects to deliver brand-aligned messaging on camera.
• Post-production – Edits and shapes content to fulfill the creative brief using software tools. Responsible for color-correction, sound-mixing, editing of all audiovisuals to ensure high-quality deliverables that are consistent with brand voice and visual identity.
• Revisions & Execution of Deliverables – Collaborates with internal partners to share projects for review and feedback. Responsible for integrating feedback, making edits and routing for approval in a timely matter. Upon approval delivers final media files for placement.
• Asset Library Maintenance & Equipment Maintenance – Maintain structured digital asset libraries, including metadata tagging, backups, and file versioning. Responsible for maintenance and care of all media equipment.
• Build Brand Image Library – Work to build a brand image library. Capturing and cataloging photos/videos of all facets of Duly brand.

Required Experience & Technical Skills

5–8 years of experience in video production, photography, and multimedia storytelling.

Strong experience as an interviewer: developing questions, building rapport, and eliciting emotional, mission-driven narratives.

Expert-level proficiency in using and managing:

• DSLR cameras (e.g., Canon, Sony, Panasonic)
• Lighting kits (e.g., Aputure, Godox)
• Audio gear (shotgun/lavalier mics, field recorders)
• Tripods, gimbals, sliders, and grip equipment

Highly skilled in video editing and photo retouching using:

• Adobe Creative Cloud (Premiere Pro, After Effects, Photoshop, Lightroom, Bridge)
• Final Cut Pro (as an alternative editing platform)

Experience with color correction, sound mixing, and finishing for internal and external content.

Familiar with digital asset management best practices.

Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously.

Comfortable working in healthcare environments, including interactions with physicians, clinical staff, patients, and leadership.

Preferred Skills

• Experience with motion graphics (e.g., After Effects, animation tools) – or willingness to develop motion graphics skills is essential if not already mastered.
• Drone operation experience and a current FAA Part 107 license are a plus.
• Alternatively, willingness to pursue drone training and certification is encouraged.
• Basic mastery of Adobe InDesign and Illustrator with the ability to pull/integrate brand elements from existing pieces into audiovisual deliverables.

Portfolio Requirements

• Submission of a digital portfolio with a minimum of 10 examples of your work across video, photography, and multimedia projects is required.
• Portfolio should demonstrate storytelling ability, technical excellence, and visual creativity in both photography and videography.

Education

• Bachelor’s degree in Film Production, Multimedia Arts, Communications, Photography, Journalism, or a related field is preferred.
• Equivalent experience and a strong portfolio will be considered in lieu of a degree.

Holistic benefits designed to help our team members flourish in all aspects of their lives, including:

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance and medical coverage at 100% (after deductible) when utilizing a Duly provider.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.