Onboarding Marketing Coordinator

The Federal Savings Bank


We are a veteran owned and operated, federally chartered bank with a focus on educating its customers about the mortgage process and providing opportunity for home ownership.

As a bank, we control the entire lending process. We originate the loan, process it, underwrite it, create the closing documents and write the check for your closing.


Position Details

Onboarding Marketing Coordinator
Chicago Illinois
Chicago, IL

The Federal Savings Bank, a national bank and 4-time “50 Best Mortgage Companies to Work For” winner, seeks an organized, outgoing, optimistic, and overall outstanding Onboarding Marketing Coordinator (alliteration enthusiasts encouraged to apply)! The Onboarding Marketing Coordinator works closely with the bank's Regional Marketing Coordinators, while providing support for all new team members. This position is based in theChicago, IL (Fulton Market) headquarters and reports to the Marketing Director.

Duties and Responsibilities:

  • Be the first point of contact for all new hires within the company, and own it! 
  • Populate employee email signatures and communications documents 
  • Edit/upload employee headshots 
  • Create Banker websites according to corporate & compliance guidelines 
  • Edit/write Banker Bios and generate corresponding bio flyers 
  • Populate Bankers' Eagle Eye (The Federal Savings Bank’s CRM) accounts 
  • Manage Banker customer and realtor databases 
  • Facilitate Banker moving announcements (postcard and/or email) 
  • Maintain and update Marketing onboarding tracker


  • Able to work in our Chicago office 
  • 1 year experience in marketing or customer service, or within the mortgage industry or real estate 
  • Bachelor's degree required: concentration in marketing, advertising, communications, or hospitality preferred 
  • Proficiency with Microsoft Office products (Excel, Word, Outlook, and PowerPoint) 
  • Working knowledge in Adobe Creative Suite products (specifically Photoshop and InDesign) 
  • Must be able to proofread, edit, and write content according to the APA style guide #OxfordCommasOrBust

Miscellaneous Requirements:

  • Likes to happy hour, especially during patio season 
  • Enjoys reality TV 
  • Appreciates a good reddit thread 
  • Knows how to use gifs properly

What We Offer:

  • Base Salary
  • Paid time off plus sick time
  • Health, Dental, and Vision insurance plans available
  • 50% 401k matching
  • Employee appreciation days (Pizza days, ice cream socials, holiday parties, contests, and more!)
  • Complimentary parking for Bank employees!

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