Onsite Search Analyst

Position Details:

Reporting to the Manager, Onsite Search, the Onsite Search Analyst will execute strategies to optimize the multi-channel product search experience. The role includes direct management of search optimization tools, terms management tools, business processes, and advanced product search analytics. This position is Hybrid requiring 50% of time onsite at the Lake Forest Headquarters or Chicago, IL Merchandise Mart office.

You Will:

• Participate in research and strategic planning to identify opportunities for improvement of the ~1M searches a day to Grainger.com
• Work cross functionally to strengthen current analytics foundation and develop new analytical methods to allow for perspective and understanding how our customers search
• Review technical product information, keyword research, and competitive analysis to understand the MRO search landscape
• Manage internal tools and business processes that optimize the onsite search experience, with a continuous improvement mindset
• Collect and respond to all external and internal search feedback; execute and measure search improvement tactics
• Implement search term standards, guidelines, and best practices to optimize the onsite keyword search accuracy
• Develop search measurement plans and dashboards; monitor and report on onsite search metrics
• Partner with Merchandising, Product Information, and Publishing teams to provide search insights and ensure a streamlined customer experience

You Have:

• 3+ years experience in large data-focused organizations with complex business processes Required
• An inquisitive nature and a passion for research – with an emphasis on industrial products
• Experience with faceted Ecommerce websites
• Demonstrated expertise in data analysis and analytical thinking, coupled with the ability to translate data insights into tactical execution.
• Experience with web analytics packages (Adobe), SQL, and Business Intelligence Platforms preferred
• Understanding of Product Information Management systems and methodologies
• Experience working with complex data sets
• Ability to translate detailed technical information into easily understood concepts and actions

Compensation:

The anticipated base pay compensation range for this position is $65,900.00  to $109,800.00. 

Rewards and Benefits:

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger’s benefits, please click on the link below: 

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire 

The pay range provided above is not a guarantee of compensation.  The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.   

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. 

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.