Organizational Communication Program Manager

Children's Wisconsin

At Children’s Wisconsin, we believe kids deserve the best.

Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

Position Details

Organizational Communication Program Manager
Southeast Wisconsin
Wauwatosa, WI

Children’s Wisconsin is seeking a seasoned, high-energy communication professional to serve as our Organizational Communication Program Manager. This individual will develop communication strategies and messaging, and manage plans and tactics to support system goals, organizational change, complex issues, crisis response and internal campaigns. Our new teammate will be responsible for driving effective leadership communication and competency building. They also will help develop and manage internal communication channels, with a focus on digital tools designed to reach a mobile care delivery and remote location workforce.

Successful candidates will have experience providing communication counsel to senior leaders and writing speeches and other communications for executives. If you thrive on a combination of strategic planning and comprehensive implementation, this may be the position for you. Apply today to join a hard-working, fast-pasted, team-oriented environment that supports essential workers through meaningful communication.

  • Exhibits guiding behaviors that reflect Children’s values and support our mission and vision.
  • Effectively translates business strategies and objectives into relevant messages and communications that engage and motivate stakeholders. 
  • Creates communication strategies and manages communication plans for business transformation efforts, aligning with strategic planning and change management methodologies.
  • Acts as a consultant to leaders throughout the organization on the most effective and appropriate strategies for communication, ensuring alignment to the organization’s brand, culture and long-term goals.
  • Develops and manages forums, training and tools to help leaders to be more effective in their communications.
  • Produces communications to advance engagement and commitment of employees and providers.
  • Manages employee intranet and maintains and develops effective internal communication channels that include two-way communication.
  • Establishes and analyzes metrics to evaluate the effectiveness of communication programs.
  • Supports internal crisis communication planning, response and improvement in collaboration with communication team members.
  • Directs the production of stories, brochures, video, news articles, website copy and other printed and online materials as needed for internal promotion.
  • Supervises the activities of interns, freelance writers and other contracted support.
  • Serves as a member of the Communication team on-call 24/7 rotation schedule for emergencies and issues management.
  • Maintains knowledge of industry trends and communication best practices to address the dynamic health care environment.
  • Bachelor’s degree in communication, public relations or related field.
  • At least 10 years of experience in strategic communication planning and execution.
  • Leadership experience at a program level required, as well as demonstrated skills in leading through influence.
  • Strategic thinker with an enterprise view with proven ability to translate long-term plans, goals and complex concepts for multiple audiences.
  • Exceptional written, verbal and visual communication skills, including video production.
  • Experience writing executive speeches and providing coaching on speech delivery.
  • Experience with in-person and virtual event planning and execution.
  • Crisis communication experience preferred. 
  • Ability to prioritize, adapt and maintain positivity in a rapidly changing environment. 
  • Interpersonal skills necessary to build and maintain robust and effective relationships with individuals and groups from senior executives to front-line stakeholders. 
  • Experienced using Microsoft Office products, including Excel, Word and PowerPoint, and web content management and other digital communication systems.

Total Rewards is our investment in you. We believe in rewarding our employees for their good work and the impact they have on the lives of children and families. Total Rewards refers to everything we have to offer you as part of a career at Children’s Wisconsin. It’s everything that you value and find rewarding about working here. The combined parts of our Total Rewards ­– compensation, benefits, culture, and well-being – help us to attract, motivate, and retain the best employees.

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