Product Manager

Hazelden Betty Ford Foundation

The Hazelden Betty Ford Foundation (HBFF) is the largest nonprofit addiction recovery organization in the United States. It is also one of the most mission-driven places you will find. The HBFF team is passionate about providing hope and ultimately healing. As a living, growing and evolving institution, the Hazelden Betty Ford Foundation is – at our core- a people-powered organization. HBFF is comprised of 1600+ employees, seventeen treatment sites and produces $190 million dollars in annual revenue. This exemplary organization serves nearly 25,000 people annually and is committed to provide hope and healing for those experiencing addiction to alcohol and other drugs.

What makes this organization unique is its total ecosystem approach to prevention, education, research, advocacy and treatment. All of the parts of the organization work together to inform, develop and deliver evidence- based practices that help people reclaim their futures and restore their hope.

Being “a best place to work” is a strategic goal of HBFF and it’s a goal that every employee plays an active role in helping to achieve. Our culture is a reflection of how encouraged and energized we each feel about contributing our ideas and performing to our greatest ability. Join us and do meaningful work.

Position Details

Product Manager
Center City, MN


The Product Manager is responsible for product planning and execution throughout the lifecycle of assigned product and service lines. Specifically, this role is responsible for managing the strategic and technical execution of product lines and portfolios, working closely with PES leaders, Market Managers, and Systems and Operations to ensure revenue and customer satisfaction goals are met.

  • Collaborate with cross-functional teams in the creation, design, revision or re-imagination of assigned service and training products 
  • Identify and target customer needs and make fact-based strategic decisions for assigned service and training products 
  • Manage and prepare products into final formats and delivery-ready 
  • Manage business goals and ensure quality and fidelity of offerings 
  • Create a culture of collaboration and respect 
  • Assure a safe and secure environment for patients, staff, guests, and visitors too

Required Qualifications:

  • Bachelor’s degree business or relevant field 
  • Minimum of 3 years of experience in product or service management or design 
  • Demonstrated success defining and launching excellent products 
  • Excellent communication skills to listen and articulate to a wide spectrum of individuals in different disciplines 
  • Analytical mind with a passion for market data and information 
  • Creative mind that seeks new and innovate ways to do things 
  • Excellent writing and oral skills 
  • Ability to perform complex tasks and to prioritize multiple projects. 
  • Ability to communicate effectively, both orally and in writing. 
  • Ability to travel approximately 15% of the time

Preferred Qualifications:

  • MBA or certification in Product Management 
  • Direct experience working in healthcare, behavioral health or addiction medicine 
  • Direct experience working with training or consultation packages and products

We deeply value our employees. Working at HBFF includes a comprehensive benefits package, including:

  • Competitive Health, Dental and Vision Plans
  • Retirement savings plan with employer match
  • Paid time-off
  • Tuition reimbursement

« Back