Project Manager - Remote

Swarming Technology is looking for a full-time, experienced E-commerce Technical Project Manager to help us create high-quality technical solutions for our growing e-commerce clientele.

The responsibilities of the position include…

• Simultaneously lead and manage multiple e-commerce/IT projects of varying sizes using Agile development principles 
• Participate in weekly technical grooming sessions, including CD sprint planning 
• Assist in cultivating existing customer work logs and giving strategic insight to help grow their respective e-commerce businesses 
• Manage resources across multiple assigned projects with varying resource requirements to ensure project deadlines are met 
• Facilitate technical project architecture and design initiatives 
• Work with the sales team to convert leads into prospects/clients 
• Research, estimate, and facilitate technical solution planning, taking into consideration project/business requirements and budgets 
• Participate in project discoveries and contribute to technical discussions and recommendations 
• Create and deliver project discovery documentation, including descriptions of technical implementation 
• Assist with the creation and maintenance of internal and client documentation through Confluence, including project, retainer, and internal knowledge base documents 
• Coordinate project tasks and track schedules and timelines with the project management team 
• Communicate with clients and staff via multiple channels (verbal, written, etc.) 
• Define, create, and execute project tasks, including user stories and acceptance criteria, using the Jira project planning software 
• Participate in both client and internal status meetings and standups for new and existing projects 
• Lead backlog grooming and technical implementation discussions 
• Collaboratively work with the team on selecting and defining the technical implementation 
• Participate in QA test planning to verify code changes work according to specification 
• Participate in production support troubleshooting and define new feature enhancements (to the existing codebase) by identifying root cause issues and isolating program bugs

What we need from you…

• Minimum 1-2 years of relevant industry experience 
• Led or participated in the management and delivery of 3-5 e-commerce site implementations and ERP integrations using Adobe Commerce (Magento 2), Shopify, and/or BigCommerce platforms 
• 1+ years experience creating and managing development tickets in JIRA 
• 1+ years experience creating and managing documentation in Confluence 
• Outstanding communication and ability to explain and present concepts to technical and non-technical stakeholders and team members 
• Ability to multi-task and work or consult on numerous client projects throughout the day 
• Understanding of e-commerce best practices across multiple business lines 
• Expert problem solver with the desire and proven ability to create innovative solutions 

It would be awesome if you had some of these skills, too…

• Client facing or agency experience highly preferred 
• Solid foundation in Computer Science, with strong competencies in data structures, algorithms and software design 
• Adobe Commerce (Magento 2) Solutions Specialist or Business Practitioner certifications 
• Expert in Adobe Commerce, Shopify, or BigCommerce Agile workflow experience (Scrum and Kanban) 
• Experience with website performance and search engine optimization

Our core values...

• We are master problem solvers
• We are diligent
• We deliver results
• We are truthful
• We communicate clearly, professionally, and reliably
• We are passionate about learning and sharing knowledge

Our Benefits and Rituals…

• Team events 
• No meeting Fridays 
• Remote work 
• Flex-time 
• PTO 
• 401(k) match 
• Annual profitability bonus 
• Employee recognition program 
• Employee loyalty program 
• Medical/Dental/Vision/Life insurance 
• Maternity and paternity leave 
• Much more…