Summary of Responsibilities and Expectations:
Account Service: Proactive and responsive client interactions that are timely and serve to deepen the relationship between the agency and the client.
Creative and Critical Thinking: Proactive identification of opportunities, especially media and social media opportunities, and commitment to presenting them to agency and client leadership so that they are adequately considered; proactive surfacing of issues and potential crises that have the potential to affect the agency or client positively or negatively.
Financial Accountability: Self-starting willingness to work within a budget, to benchmark personal and team activity against a budget, to adapt course to stay within a budget (or advocate effectively for alternate approaches).
Media Relations: Proactive development and nurturing of media relationships on a personal and agency level that benefit the agency and its clients, including regular contact with journalists.
Writing and Editing: Accurate, compelling, creative and timely delivery of all written materials for client and agency. Having a strong design eye and the ability to direct dynamic multi-media content development are also valued.
Social Media Savvy: Commitment to continual learning for proficiency in the nuances of multiple social platforms and tools to support; knowledgeable and adept across a range of social media skills, from strategy to content creation to community management and engagement activations.
Event and Activation Management: Strong organizational skills to be able to manage preparation and execution of events and other activations to build customer and community engagement.
Trend-spotting and Opportunity Identification: Contribution during daily What’s Trending meetings and beat reporting to enable collaborative team ideation on client opportunities.
Alignment with Agency Values: Exemplify the Gatesman values of Curiosity, Kindness, Creativity, Collaboration, Courage, and Thriving Through Change.
Business Development: Proactive identification of business opportunities with existing and potential clients and sharing them with supervisors. Active participation as a team member on new business proposals and pitches, including a lead role in research of media relations and social media opportunities. Strong presentation skills are a plus.