Amla Commerce is a global software company that has grown out of the belief that ecommerce software should enable sustainable growth. This belief was born out of more than 20 years of ecommerce consulting experience working across many platforms and customer types, gaining insights into what works and what doesn’t. When things aren’t working, growth stalls, costs increase, and company health, team health, and personal health suffer. In a crowded market of ecommerce software platforms that are all making similar claims, Amla believes your days should be easier, your evenings more restful, and the fruits of your labor (and investment) tangible. Amla Commerce was built on these beliefs. Our products are developed to be both economically and technically sustainable. Amla customers spend their resources on digital marketing, content and customer experience instead of excessive hosting, support, and expensive upgrades.
Amla Commerce is a global software company that has grown out of the belief that ecommerce software should enable sustainable growth. Amla has two products, Artifi Labs and Znode. Artifi Labs is an ecommerce product customization platform that allows shoppers to personalize, customize and configure products. Znode is an enterprise, B2B ecommerce platform with a rich set of built-in features to easily manage content, site search, product information, and multi-store functionality. At Amla, we are building something special. Awesome ecommerce software and a great place to be yourself. We put passion into our work but enjoy cracking jokes along the way. Our teams tackle complex challenges and work together to create innovative solutions, and we celebrate every little victory along the way. If you’re ready to tackle opportunities that will help grow your career while joining a team that’s more like a family, Amla is waiting for you.
JOB SUMMARY:
Amla Commerce is recruiting an SDR to its Artifi Labs product. The position is responsible for managing customer relationships and organic revenue across a portfolio of accounts, pursuing new business leads, and assisting with product marketing. As a software company, Amla Commerce sells software Artifi licenses and the implementation of the software is often provided by internal consulting teams. The SDR will manage both the license revenue and professional services revenue provided by Amla Commerce and may sometimes interact with internal consulting and development teams during implementation. The SDR is part of the sales and marketing team and will assist with other duties including understanding key customer success metrics, assisting the marketing team with case studies, and assisting in planning customer events including webinars and more. This position will serve in a cross-functional capacity and work closely with implementation teams, customer success managers and leadership.
KEY RESPONSIBILITIES:
- Customer relationship management
- Grow a portfolio of license revenue
- Manage customer relationship during enterprise ecommerce software implementations
- Work inbound sales leads. Coordinate with technical team to get technical sales support and close deals
- Assist marketing team with case studies and content about the product and customers.