Sales Operations Manager

Gilbane Building Company is looking for an exceptional and dynamic Sales Operations Manager to lead and inspire a divisional marketing and sales support team. In this pivotal leadership role, you will be responsible for managing and coaching a diverse group of marketing professionals, driving strategic initiatives, and executing enterprise strategies with a key focus on driving innovation with our client proposals and presentations. You will collaborate cross-functionally with local sales and operations teams within the organization to deliver innovative deliverables that align with the company’s growth objectives and add value to our clients. This position requires maintaining a visible and consistent presence in the offices within the specific division and involves approximately 25% travel.

Responsibilities:

• Overall accountability for divisional workload, ensuring sales and marketing deliverables are completed at the highest quality and on time.
• Allocate divisional resources effectively to meet project deadlines and support team members in their roles.
• Active participant and voice in divisional go no/go and strategy development sessions.
• Strategic partner to Sr. BD Leader and divisional leadership to ensure high level of collaboration and partnership.
• Ensure all external content and client deliverables align with Gilbane’s brand standards and messaging guidelines.
• Manage the development of high-quality sales deliverables in assigned division that are tailored to the specific client requirements, including qualifications, proposals, and presentations. Lead the development of strategic sales deliverables, as needed.
• Provide strategic direction, content development, and creative/technical writing for strategic pursuits.
• Participate in capture planning for key pursuits, including the development of themes, strategies, teaming, and execution/performance strategies.
• Conduct market research and analysis to identify growth opportunities and inform division marketing strategies.
• Overall accountability for adherence to digital asset and data management processes across the division to ensure data integrity and assets are properly organized and cataloged.
• Overall accountability to ensure quality control and brand adherence in sales and marketing content across the division.
• Recruit, hire, and effectively manage direct reports, including workload, coaching for career development, and adherence to HR policies and protocols.
• Responsible for ensuring the local training, appropriate usage, maintenance, and data integrity of department tools and applications.
• Foster a positive team environment across assigned division and provide opportunities for professional growth and development.
• Proactively address staffing and workload challenges across the division to ensure a positive team environment.
• Effective leadership of cross-functional teams across assigned division to deliver high-quality external content and client deliverables, ensuring clear communication, mutual support, and a cohesive approach to problem-solving.
• Effectively manage multiple deliverables concurrently and has a strong ability to multi-task.
• Further expand industry and community organization involvement through board and/or committee leadership.
• Stay abreast of new trends and tools and share insights and analytics with the broader team.
• Develop and implement process improvements.
• Responsible for overseeing financial activities and ensuring compliance with budget expectations.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field.
• 8-10 years relevant experience in the marketing and/or AEC industry.
• Or equivalent combination of education and experience. 

Skills and Competencies:

• Technical Skills: Advanced project management skills, advanced skills in Adobe Creative Suite, PPT, and Unanet
• Professional Development: Advanced communication skills, delegation, writing, critical thinking, advanced problem-solving skills
• Business Acumen: Mastery of Gilbane services and industry knowledge/business acumen
• People Management: Strong understanding of HR Lifecycle, Career Development and Coaching, People Skills, ability to effectively manage complex personnel situations and team dynamics

Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

This role is open to locations including Chicago, Milwaukee, Los Angeles, San Jose, Sacramento, and Phoenix. The range for the role across all locations is listed below.

For this role, salary ranges from $106,800.00-$188,000.00 plus benefits and retirement program, depending on location; the salary range is inclusive of geographic differential calculations.

Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees’ education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test.

Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status.

Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly.