Sales Support & Marketing

Cherry Optical Lab

Cherry Optical Lab is an Independent wholesale laboratory with a team of 300+ employees, 24-hour production Monday through Friday and an on-site anti-reflective coating facility.

As an Independently-owned optical laboratory, we give eye care professionals the autonomy to choose the lens brands, materials, styles and coatings that best fit the individual needs of patients. Through our proximity to and part-ownership of a local lens distribution warehouse, Cherry maintains the largest and most diverse lens inventory in the world.

Cherry Optical Lab has been named Varilux Laboratory of the Year four times – (2010, 2012, 2015 & 2016) – by consistently leading with innovation. We’ve worked hard to stay at the front of a changing technological landscape. From being one of the first to produce and distribute superior Trivex & Tribrid lens material to now being 100% digital, 100% milling and the only laboratory to offer a Truly Unlimited Warranty Policy; we have clearly staked our claim as a market leader.

There may be larger optical labs, but the technology and capability at Cherry ensure no one is better than us.

https://cherryopticallab.com/

Position Details

Sales Support & Marketing
Job
Full-time
Office/WFH
100% remote
7/14/2025
Northeast Wisconsin
Green Bay, WI

Are you ready to See the Difference in your future career?

Cherry Optical Lab is a leader in manufacturing optical lenses and is obsessed with two things: 1. Making the world's best lenses & 2. Making the world's happiest people. (Our Team Members, our customers, and their patients.) Cherry Optical Lab is proud to be named one of Wisconsin's Best Place to Work in Manufacturing in 2024 by Insight Publications!

We are looking to fill a full-time position within our Sales Support & Marketing team. This role is a critical link between our sales team and Cherry Optical Lab operations. If you take pride in supporting both people and processes and thrive in a fast-paced environment, we want you!

What you will do:

  • Liaise with Marketing, Customer Service, Special Teams, and Public Relations to ensure consistent messaging and discovery efforts for communications and promotions across all Customer Experience teams.
  • Collaborate with Public Relations and Marketing teams to plan and execute major events including expos and continuing education events, as well as creating and distributing the tangibles for exhibits.
  • Manage troubleshooting, requests, and daily communications with COL Sales Team.
  • Assist with the development of training and resources for the Sales Team based on trends and needs.
  • Serve as a platform champion for Salesforce and other sales tools, in collaboration with Special Teams.
  • Aid Special Teams team members to create and manage special brand promotions.
  • Foster positive relationships with internal and external partners.

We look for Happy Humans who have:

  • High school diploma or GED equivalent
  • Previous sales support experience
  • In-depth understanding of sales principles and customer service practices
  • Exceptional written and verbal communication skills
  • Ability to work independently and as part of a team in a fast-paced, dynamic environment
  • Ability to operate computers and technology, including Microsoft Office (Word and Excel)

How to Stand Out:

  • Prior optical experience

Why You’ll Love Working with Us:

  • Happy People: Our culture is built on the principle that every team member matters. We foster an environment where open communication and positive feedback are the norms— We believe that extraordinary craftsmanship stems from a team that genuinely enjoys coming to work every day.
  • Purpose: We are responsible for creating custom lenses for people all over the country that need to see better! Our team members truly care about the work they do, our leaders are authentic and the rewards and “extras” that team members enjoy reflect our high performing culture.
  • Innovative Environment: Join a collaborative workplace where cutting edge tech meets creative thinking. You will take pride in using our state-of-the-art machinery and processes to create the highest quality lenses for people around the country.
  • Work-Life Harmony: A reliably consistent work schedule and a generous benefits package that helps to support your overall health and wellbeing.
  • Days and Hours: Full Time, Day Shift
  • Extensive Benefits Package including Low-Cost Health Insurance (We cover 100% of medical and dental premiums for employee-only plans), employee discount (Free custom lenses), employee events and onsite food trucks, 401k with company match + profit sharing, paid time off, referral bonus program, and much more.

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