The Senior Account Manager is integral in leading client relationships and driving the business forward—you are a master of client service and relationships. In this role you are in the driver’s seat—helping to set strategy, direct team efforts and be an active contributor for a diverse set of clients. Clients love you because not only can you run with a plan but you know what to listen for and mine for opportunities that will focus on their needs and deliver results. You thrive in a high energy, fast-paced environment, have exceptional organizational skills, a proactive attitude, excellent people skills, and a sincere interest in the client(s) business. A sense of humor always helps, too!
As both a thought leader and practitioner you can make a difference by providing solutions and proactively communicating with everyone. You’re self-motivated, relentlessly curious and focused on strategic business growth. You take pride in knowing your clients’ businesses and audiences better than anyone but are able to successfully collaborate with a variety of people in different capacities and levels that include cross-functional teams such as Creative, Digital, Web, PR/Social, Strategy, Media, Production and Project Management.
Connecting the dots is fun for you. Your cool critical thinking cap allows you to drive holistic thinking and see the big picture. You are able to analyze data, and help establish campaign KPIs, metrics on the front end and are able to evaluate work & develop thoughtful insight/recommendations on the backend.
Although no two days are ever the same, some of your day to day may look a little like this: ongoing account strategy and planning, day-to-day client communication, proposal and creative-brief development, and internal collaboration.