Senior Account Manager

Guarantee Digital

About Guarantee Digital:

Based in downtown Delafield, Wisconsin, in the sunny “Lake Country” Burbs of Milwaukee, Guarantee Digital provides Digital Agency Solutions to clients of all sizes thru our Reseller Media Partner program and via our direct Milwaukee based sales efforts. We work with sales partners in over 200 markets around the US, providing a full suite of digital programs for them to offer to their local customer base. They focus on selling and we provide all customer service and fulfill via our Traffic, Web Services and Content Marketing teams. We also provide Sales/Product training, Educational Merchant seminars and more. As part of our team, you’ll focus on helping these partners sell even more by providing expert advice, proposal development, training and sales support.

Position Details

Senior Account Manager
Southeast Wisconsin
Delafield, WI

Delafield-based Digital Agency is seeking experienced Local Marketing professionals to join our Account Management team. You'll work with a variety of Clients helping them maximize their presence via the Web and Social Media. Guarantee Digital serves Clients of all sizes and industries via our Media Partner Re-seller network as well as locally thru our own Digital Media Lab. Previous experience in similar client management roles in Digital Marketing, Account Services, Social Media and/or with Digital Agencies is required.

Job Description:

  • Provide strategic planning, implementation, and communication between internal team members and external clients 
  • Deliver an exceptional experience to clients in order to build and foster long-lasting relationships 
  • Serve as client contact for day-to-day online marketing projects ensuring that projects are running efficiently and profitably 
  • Seek out and understand the customer’s business needs and effectively communicate the requirements to relevant internal and external teams (web development, content, and marketing) 
  • Manage workloads and respond to customers in a timely manner 
  • Provide strategic guidance, regular account coordination, effective analysis of the online activity in order to prioritize initiatives and maximize revenue goals and growth

Education & Experience:

  • Have 3 or more years of experience providing account management and coordination for clients in online marketing and/or web design. 
  • Agency experience preferred. 
  • Must have a strong working knowledge of digital marketing tactics, including PPC, Social Media, Display, GEO Fencing, Connected TV, Email marketing, and more. 
  • Experience with web design projects, SEO, and monthly content management is a plus. 
  • Strong written, communication, and organizational skills. 
  • Experience using project management software, Microsoft Office, Social Media management tools 
  • Excellent Customer Service Skills Must be supportive, positive, and able to work both independently and in a team environment 
  • Must thrive in a fast-paced environment and eager to learn as digital services evolve
  • Commensurate with experience
  • Remote Position 
  • Growth Opportunities
  • Collaborative, Fun & Team Based Culture 
  • Digital Education Opportunities 
  • 12 Days PTO 
  • 8.5 Holiday PTO 
  • Simple IRA Retirement Account 
  • Medical
  • Dental
  • Work Remote 


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