Senior Communications & Membership Manager, AAEM

CLIENT ASSOCIATION: American Academy of Emergency Medicine, AAEM
POSITION(S) REPORTS TO: AAEM Executive Director
POSITION(S) THAT REPORT TO YOU: Website & Digital Content Manger, Membership Manager
STATUS: Exempt (Minimum 37.5 hrs/wk)

GENERAL SUMMARY: The Senior Communications & Membership Manager oversees and coordinates all staff functions of the Academy’s communications & membership team. In addition, the senior manager will serve as the key communications and membership partner on a variety of strategic initiatives aimed at effectively articulating the Academy’s mission, advocacy efforts, educational offerings and other resources to key audiences, including our membership, general public, potential donors, and collaborators.

POSITION RESPONSIBILITIES:

• Develop a comprehensive annual MarCom plan for the various Academy programs and initiatives to advance AAEM’s interests in the areas of audience generation, membership recruitment, outreach activities, policy initiatives, scientific publications, and effective fundraising messaging. Includes identifying target audiences for variety of projects, events, and publications. 
• Develop a comprehensive annual Membership plan for the Academy. 
• Direct and oversee the development and management of detailed timelines, innovative tactics, defined budgets, key desired deliverables and specific metrics for evaluating success of campaign(s). Regularly report on these findings as well as make recommendations for short and long-term communications and membership strategy changes. 
• Effectively lead, mentor and oversee the communications and membership team. Direct and coordinate their efforts on behalf of the society and ensure cross-team implementation of key messaging in appropriate areas. 
• Direct and oversee media relations strategies and tactics including development of appropriate campaigns, creation of press releases and press kits, media spokespeople training, pitching stories and building relationships with members of the media. 
• Provide high-level writing and communications support with media responses, presentations, editorials, and interviews to the President, Board of Directors, Executive Staff and others.
• Develop and ensure the implementation of necessary corporate communications standards, communications procedures, policies and regulations for the Academy. 
• Oversee the full spectrum of AAEM’s digital communication outlets including websites, social media and other electronic communication platforms and oversee staff efforts in creation of content and updating of website, development and distribution of electronic newsletters, blogs, podcasts and utilization of other online tools, as needed. 
• Propose and ensure implementation of effective membership-based policies, procedures and activities to continuously expand the membership base and improve the member experience. 
• Oversee membership-related functions including membership applications, maintaining membership records and database, data analysis, and report generation.
• Develop volunteer recruitment and engagement practices to support Society growth and ensure compliance with policies, procedures and tracking (committee service) 
• Oversee the committee appointment process for standing and ad hoc committees, ensuring meaningful volunteer engagement opportunities, monitoring of existing appointments as well as determining when new opportunities may be warranted to meet an unmet need as well as identify appropriate ways to recognize volunteers for their efforts. 
• Stay updated on new technologies, best practices and industry trends within areas of responsibility. 
• Develop and monitor budgets as well as provide appropriate tracking and trending reports in areas of responsibility. 
• Oversee the creation, design, and scheduling of email messages. 
• Manage the weekly AAEM Insights eNewsletter and advertising approvals. Manage the annual awards process and draft scripts for AAEM leadership for the Scientific Assembly.
• Oversee general copyright requests and have an in-depth understanding of use of copyrighted materials in communications. 
• Work in collaboration with The Journal of Emergency Medicine in cross-promotional efforts.
• Oversee third party vendor relationships and contracts as it relates to the communications and membership efforts. 
• Oversee the Academy’s GDPR and other privacy policy-related management and inventory.

EDUCATION/EXPERIENCE REQUIRED:

• Bachelor’s or Master’s degree in related field preferred 
• Requires outstanding organizational, time management, communication and accuracy skills
• Prior experience working with volunteer-led organizations preferred 
• Previous association management experience and familiarity with nonprofit boards of directors a plus 
• Proficient in MS Office environment required and iMIS database experience preferred 
• A self-reliant, problem-solving, results-oriented individual who can positively and productively impact both strategic and tactical operations 
• Exceptional written, oral and interpersonal skills and the ability to work within a matrixed environment (with volunteer leaders, management and across departments) 
• Ability to manage and prioritize multiple projects and timelines in a fast-paced environment
• Ability to supervise staff effectively including appropriate coaching and mentoring 

BUSINESS NEEDS & TRAVEL REQUIRED: Some early morning, evening and weekend work may be required in our home office and while traveling out-of-town to meet client needs. Travel will be two to four weeks per year.

PHYSICAL REQUIREMENTS: Occasional lifting of 20-30 pounds of boxed publications.

Executive Director, Inc. (EDI) offers a competitive benefits package to provide protection, peace of mind and financial security to its employees. The range of options available allow our employees to customize benefits to best suit their needs.

All EDI employees are eligible to receive:

• Health Insurance with 100% employer-paid premiums for single coverage (HSA plan); buy-up option to PPO plan - immediate eligibility
• 401(k) plan with 3% employer contributions, regardless of an employee’s contribution
• Life insurance for one year’s salary up to $50,000
• Flexible paid time off, starting at three weeks per year
• 9 paid holidays each year
• Transportation benefits covering 50% of the cost of monthly parking or a bus pass for new employees and 100% of the cost for employees after three years
• Long-term disability coverage is employer paid after a waiting period
• A range of professional development opportunities

EDI employees also have the option to enroll in these additional benefits:

• Dental insurance
• Vision insurance
• Short-term disability insurance
• Flexible spending account for health and dependent care costs
• Domestic partner and dependent benefits