Senior Communications Specialist

Charter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better. Join the team and become part of our family!

Charter Manufacturing has an exciting opportunity for a Senior Communications Specialist to join our corporate office in Mequon! This role will advise and collaborate on the development of stakeholder communication strategies. The Senior Communications Specialist will develop communications related to programs, business initiatives and other work product.

This role will support communication efforts to translate Charter business strategy in a manner that improves brand image, employment brand, and provides internal and external audiences a line of sight to Charter’s strong embedded culture, valued behaviors and success formula.

What you'll do:

• Provides hands-on strategic communications support for assigned business units and functions, paying close attention to timelines. 
• Partners with senior leaders to develop effective communication strategies that contribute to employee engagement and support business goals. 
• Plans, manages, writes and edits narratives that support the strategic priorities of the business. 
• Builds and maintains solid partnerships with assigned internal clients to better develop, coordinate, direct and facilitate strategic communications designed to meet business goals. 
• Creates and manages communications calendars to share the story of the business, including strategy, mission, vision and values. 
• Identifies and presents opportunities for consistency in messaging and employee experience across channels from signage to digital to print. 
• Partners to ensure synergy between company, business unit and functional communications. 
• Designs campaigns to target specific audiences, placing an emphasis and discipline on campaign performance to help with recommendations for future programs. 
• Conducts communication assessments to understand the impact of communications on the greater organization. 
• Develops an understanding of short- and long-term business/function goals and planned initiatives. 
• Researches and understands key business challenges, customer behavior, target audiences, competitive activities and environmental factors that impact programs within the business and assigned departments. 
• Develops and posts content and directs creative execution to provide a consistent, targeted and impactful message. 
• Contributes ideas for new programs, researching and recommending innovative branding techniques. 
• Partners with the change management team to provide strategic communications consultation and support for priority projects. 
• Partners with external agencies and contractors to the completion of communication projects.

What you'll need:

• Bachelor’s degree in journalism, communications or equivalent. 
• Five years of communications experience, including internal communications. 
• Strong interpersonal skills and ability to build collaborative relationships. 
• Strong, versatile copywriting skills, with the ability to craft strategic communication plans and messaging. 
• Ability to communicate effectively with a wide audience, including senior leaders. 
• Demonstrated experience advising senior leaders on effective communication practices. 
• Ability to assess communications and provide strategic recommendations for improvements. 
• Good verbal presentation, group dynamic and facilitation skills. 
• Ability to maintain confidentiality. 
• Possesses a sense of urgency; is self-motivated and detail-minded. 
• Desire to take full ownership of assigned projects and can work independently. 
• Ability to provide project leadership and manage multiple projects simultaneously. 
• Proactive approach in resolving problems and issues. 
• Good organizational, planning and coordination skills. 
• Ability to multi-task and re-prioritize as needed. 
• Comfortable with identifying and implementing technology and new methodologies. 
• Periodic travel to Charter Manufacturing business units. 
• Experience with Microsoft Office suite.

What we'd prefer:

• Ability to creatively transfer ideas and concepts into communication tools. 
• Passion to leverage communication to positively affect culture, values and engagement. 
• Working knowledge of intranets and social media (e.g., Facebook, Twitter, LinkedIn, etc.).
• Experience working in a high-volume, fast-paced environment.