Senior Communications Specialist

Northern Trust

About Northern Trust:

Northern Trust provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally. With 130 years of financial experience and nearly 20,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Working with Us:

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company that is committed to strengthening the communities we serve!

We recognize the value of inclusion and diversity in culture, in thought, and in experience, which is why Forbes ranked us the top employer for Diversity in 2018.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and ethical companies. Build your career with us and apply today.

Position Details

Senior Communications Specialist
Chicago Illinois
Chicago, IL

Strategically plans, creates, coordinates, and measures internal communications for projects and initiatives within the Global Services organization, with a focus on educating, informing and engaging employees and various stakeholders. Counsels partners on communications strategies and programs to meet communication objectives.

Major Duties:

  • Manage and support the planning, development and implementation of internal communication programs that project the desired image for the Global Services organization as a whole and the various teams within Global Services; align with Corporate and Business Unit priorities and messaging. 
  • Work with subject matter experts across Global Services and the business stakeholders to understand business strategies and define strategic communications plans in support of business goals and priorities. 
  • Align and collaborate with Corporate, IT and Business Unit internal communications, as well as the Enterprise Change Management team on broader strategic initiatives, core messaging, and best practices. 
  • Implement a strategic communications approach with a focus on the ‘bigger picture’, developing a narrative to connect the dots across all initiatives. 
  • Implement feedback mechanisms and track metrics to measure communications goals and tools. 
  • Ensure consistency of messages and brand throughout all Global Services communications.
  • Manage and/or support the production of town hall meetings, PowerPoint presentations, communications/event calendar, intranet/SharePoint design and postings, broadcast messages and other communications methods/vehicles. 
  • Provide support for various corporate and/or IT communications initiatives as required.


  • Expertise in the development and implementation of internal communications strategies and plans. 
  • Has proven writing, editing and proofing capabilities. 
  • Highly proficient consultative skills, including ability to assess and recommend appropriate communications approach/methods, content and vehicles. 
  • Requires strong analytical ability, strong judgment and communication skills, and the ability to work effectively with management and staff of all levels. 
  • Ability to juggle multiple, high priority projects simultaneously and rebalance priorities as needed 
  • Knowledge and experience in the implementation of collaborative technology tools to engage employees in a variety of ways. 
  • Knowledge of basic change management principles and the role of communications in driving change. 
  • 10 or more years of experience

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