Senior Communications Specialist

We exist to help people achieve financial clarity. At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given.

At our heart, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our clients. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow.

This position provides internal communications planning, writing, editing and channel management support for strategic priorities and “run-the-business” operations. The position creates and distributes communications that increase understanding of strategy and inform the workforce about new programs, products and processes. The role provides communications support and guidance to leaders, employees and others across the organization to ensure the delivery of relevant, timely messages to multiple internal audiences. Key focus areas for this role are Thrivent’s Growth Division, which includes brand and marketing, client experience/innovation and generosity. Additionally, this role will provide general project support to the entire enterprise communications team and occasionally support external communications activities related to issues management and reputation.

Job Duties and Responsibilities:

• Develops communications plans, including detailed time and action plans, supporting strategic priorities and “run-the-business” initiatives. 
• Concepts, writes and edits articles, messages and other planned communications for multiple internal audiences. 
• Provides communications channel management support as needed. 
• Acquires and applies a deep level of understanding of the interests and motivators of the target audiences; positions communications to meet the content and information needs of receivers.
• Effectively creates communications for distribution through multiple communications channels.
• Works independently with key business partners and at the direction of communications leaders. 
• Tracks team and individual performance measures and reports performance.

Required Job Qualifications:

• Bachelor’s degree in journalism, marketing or related field required 
• Five years’ experience (minimum) in business/corporate communications 
• Strong writing, editing and communication planning skills 
• Strong project management and organizational skills 
• Excellent human relations skills, tact, judgment, good listening and consulting skills 
• Knowledge of the financial services industry preferred 
• Prior financial writing experience preferred

Other Critical Factors:

• Strong planning and implementation skills 
• Strong communication skills, ability to present ideas well both in writing and verbally 
• Strong writing and editing skills 
• Ability to work collaboratively with other communicators and business partners