Senior Consultant Communications


Our mission and vision

Mission: To improve health and well-being in partnership with our members, patients and community.

Vision: Health as it could be, affordability as it must be, through relationships built on trust.

Position Details

Senior Consultant Communications
Twin Cities Metro
Bloomington, MN

HealthPartners is currently hiring for Consultant, Communications Senior. We are a nonprofit integrated care delivery and financing system based in Bloomington, MN. At HealthPartners, you’ll find a culture where we live our values of excellence, compassion, integrity, and partnership. By working together, we will improve health and well-being, create exceptional experiences for those we serve and make care and coverage more affordable. We seek colleagues who wish to help advance diversity, equity and inclusion and foster an environment where everyone feels welcome, included, and valued.

ACCOUNTABILITIES: (Key roles, responsibilities & functions for this position)

  • Leads, creates and executes large and moderately complex communications plans 
  • Writes and edits content for internal and external audiences, including intranet stories, memos, leader talking points and presentations, social media, news releases and media pitches 
  • Manages relationships and engagement with partners internally and externally including internal leaders and news reporters 
  • Builds rapport with internal and external partners 
  • Maintains deep knowledge of their business area with broad range of communications capabilities 
  • Proactively identifies opportunities for enhanced relationships and engagement with partners internally and externally including leaders and news reporters 
  • Researches, applies insights and data to communications solutions 
  • Determines priority of work within a larger body of work aligned with strategy. Tracks and measures against goals and KPIs 
  • Guide projects through ambiguity, solving problems and removing barriers, and making trade off decisions as needed 
  • Interprets and understands a strategy with the ability to judge the execution against its delivery of the strategy 
  • Implements seamlessly and proactively identifies opportunities in both strategy, execution, and process 
  • Leads from within the team and confident in partnering with leaders of all levels from across the organization 
  • Coordinates with specialty teams for each communications and marketing channel 
  • Plans, coordinates and implements events, including photos, video and PowerPoints, and other assignments as needed 
  • Provide media relations support including occasional “on-call” responsibilities on evenings, weekends and holidays 
  • Performs other duties and projects as assigned

REQUIRED QUALIFICATIONS: (Minimum qualifications needed for this position)

  • Bachelor's degree in Communications, English, Journalism, Public Relations or related field, or 4+ equivalent years of job-related experience 
  • 5 years of communications, public relations, and/or journalism experience 
  • Clear, timely and effective communicator who actively listens, asks great questions, and appreciates multiple perspectives 
  • Proven experience adjusting communication content, style, and approach to meet the needs of diverse partners and audiences 
  • Highly effective written communication and editing skills, such as ability to write concisely and with clarity, remain audience-centered, demonstrate strong spelling and grammar skills, and match the right tone for the message 
  • Extensive experience writing various formats of organizational communications such as emails, memos, blog posts, websites and/or intranet pages, newsletters, talking points, etc 
  • Familiarity and experience with AP style 
  • Demonstrates strong strategic thinking and problem solving 
  • Skilled at building constructive relationships with people both similar and different to self 
  • Skilled at recognizing interpersonal and group dynamics, with some previous experience responding to them effectively 
  • Strong presentation and persuasion or influencing skills 
  • Highly effective at seeking out news and information through many sources, and knows whether and how there might be story that will connect with a desired audience 
  • Strong understanding of own work and communication styles, with proven experience understanding others’, including their leader’s styles, and adjusting their approach accordingly, including how best to keep them informed and provide follow-up 
  • Ability to spot evolving organizational priorities and proactively present ideas and adaptive solutions to their leader 
  • Exceptional attention to detail 
  • Previous accountability for managing budgets 
  • Works well within a high-paced environment where good prioritization is required, and deadlines are essential 
  • Skilled at relying on a mixture of analysis, organizational expectations, wisdom, experience, and judgment when making decisions 
  • Takes responsibility for decisions, actions, and failures. 
  • Shows personal commitment and takes action to continuously improve 
  • Broad and specialized experience with a variety of computer programs and technologies that support effective communications teams, including Microsoft suite

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