Senior Experience Designer (Freelance)


Hi there! We’re Razorfish. We’ve been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What’s different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common. We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives. Join us at

Position Details

Senior Experience Designer (Freelance)
Chicago Illinois
Chicago, IL

Senior Experience Designers at Razorfish are responsible for the navigation, organization, interaction design, and business/user process engineering for leading-edge Web solutions, software, mobile and other interactive devices. This involves application of user-centered design methods to translate user needs, business objectives, and technology capabilities into world-class user experience for leading companies.

Key Responsibilities:

  • Evaluate existing sites in terms of their persuasiveness, emotional design, and conversion; assess properties for usefulness, usability, visual design, content, and branding 
  • Lead participatory design/user testing sessions; lead Information Architects in the sessions 
  • Identify and document meaningful patterns from the user research, audit the findings; provide recommendations to the client/internal team based on findings 
  • Lead development of personas/segmentations based on research findings; integrate personas/segmentations with related deliverables such as opportunity maps and wireframes 
  • Prepare, conduct, and analyze behavioral in-context research events 
  • Identify opportunities to create business value and improve the user experience 
  • Execute participatory requirements gathering sessions, participate in debrief sessions
  • Conduct and analyze stakeholder interviews to understand key success factors for a project or pursuit 
  • Present concepts to clients and internal stakeholders with research and best practice annotations 
  • Assist in creating strategies for persuasive design with oversight and guidance 
  • Develop Navigation Model, Primary and Secondary Navigation structure 
  • Develop Sitemap with all levels as required 
  • Analyze task flows, task decompositions and create optimal Task Flow 
  • Develop frameworks describing key aspects of proposed experience, how it reconciles business/user needs 
  • Create prototypes using tools such as InDesign, Sketch, Visio, Axure as required 
  • Mentor junior Information Architects towards client delivery and excellence 
  • Conduct periodic Knowledge Sharing sessions

Job Requirements:

  • Bachelor's degree required or equivalent military experience 
  • Degree preferred in design-related discipline: Interaction, Information or Interface design; Human-Computer Interaction; Design Planning; Graphic Design; Communications 
  • 3-6years of industry experience 
  • Well-versed in user-centered design methods and techniques 
  • Proficient to expert in: Adobe CS, Sketch, Principle, Flinto, Visio, Microsoft Office 
  • Excellent analytical and process-oriented skills 
  • Excellent verbal and written skills 
  • Experience in working on multiple projects simultaneously 
  • Ability to work collaboratively on multi-disciplinary teams

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