Senior Specialist - Communications - Operations

The Kraft Heinz Company

About Us

Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.

Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food.

Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz.

Position Details

Senior Specialist - Communications - Operations
Chicago Illinois
Chicago, IL

Sr. Specialist, Internal Communications (Operations) at a glance...

The Sr. Specialist will support the development and execution of the North America (NA) Supply Chain Operations (SCO) employee communications plan. This involves the planning, content creation and completion of daily, weekly, monthly, and annual communications initiatives, supporting a population of 6,700 salaried and 15,500 hourly employees in North America.

What's on the menu?

  • Support the NA SCO organization through strategic communications and tell stories about the incredible teammates who make our food and beverages. 
  • Support NA SCO Town Hall events (plan, content, meeting logistics), crafting written / video content for use in internal and social media channels, management of internal channels such as intranet / app, and translation management as needed. 
  • Own NA Operations Intranet site, including sourcing material, creating templates, and promoting resources 
  • Work with plants and support departments on digital signage design and deployment 
  • Develop a strategy and support materials for plant visits and “big moment” events 
  • Ensure consistent tone and messaging across all NA SCO communications, underscoring key themes and priorities 
  • Write, design, collect content and produce biweekly SCO newsletter 
  • Work with a variety of cross-functional team members to deliver timely, well-crafted, and clear content that encourages, engages, and activates NA SCO team members. This role will distill sophisticated ideas into simple, but intellectually credible, arguments. 
  • Drive NA SCO communications around KHC Dream, 10-Year Strategy, Purpose, Vision and Values, and tell stories about how SCO employees contribute to the Company’s growth. 
  • Handle crisis communications as needed

Recipe for Success - apply now if this sounds like you!

  • I have experience working in a communications function with experience handling internal, corporate communications, issues management and engagement, ideally in a fast-paced global commercial organization or in a client-facing role. 
  • I have strong written and verbal skills, with a strong command of the English language and the ability to simplify complicated messages. 
  • I am able to travel to plant facilities as necessary. 
  • I have success in leading multiple projects with outstanding interpersonal and planning skills in a dynamic business environment. 
  • I am skilled in dealing with critical, complex, and confidential issues and situations, and adapting messages for different audiences. 
  • I have the ability to maintain a steadfast work pace and change course quickly.

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