Senior User Experience (UX) Specialist

CHS, Inc.

CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our 10,000 employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture.

Position Details

Senior User Experience (UX) Specialist
Twin Cities Metro
Inver Grove Heights, MN

CHS has an exciting opportunity in our Information Technology group. We are looking for a Senior User Experience (UX) Specialist to join our growing team and provide support for our CHS IT Digital team. You will create a seamless, intuitive, creative, and effective user and customer experience across the entire product portfolio. Responsible for leading the development of innovative and functional “end-to-end” experiences and interfaces for a wide variety of personas, aligning CHS’s digital transformations strategy. You will focus not only on the design of the products and features, but the entire end-to-end experience of a user’s business interactions with our CHS enterprise. You must have excellent communication skills, both verbal and written, be detail oriented, able to work in a team environment and independently, and have the ability to solve complex problems.


  • Define the user experience of our digital products and online applications by developing user interface wireframes, prototypes, page flow / task flow designs, navigation and information architecture that engage and delight the end user. 
  • Ensure user experience design recommendations based on usability standards, accessibility compliance and industry best practices. 
  • Collaborate with business product managers, CHS Digital and IT engineers to deliver compelling designs to market that satisfy user goals and enhance our product set. 
  • Procure and use data, including KPIs, market research, and testing methods, to identify ways to conceptualize and advance the user experience. 
  • Coach development teams for coding our design pattern library and own management, evolution and governance of CHS design pattern library. 
  • Conduct group facilitation, user interviews, heuristic evaluations, task analysis, usability test design and moderation, and card sorting. 
  • Seamlessly alternate between dealing with highly technical teams and non - technical business teams. 
  • Responsible for directing and holding third party partners accountable for User Experience deliverables. 
  • Maintain and promote a strong safety culture and follow all safety policies, procedures and regulations. 
  • Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions. 
  • Lead teams in strategic definition, scoping, UX design, documenting and testing of mobile and web solutions and associated systems in support of digital experiences

Minimum Qualifications (required):

Bachelor’s Degree or higher in Management Information Systems, Business or related field (or equivalent years of training, work experience and education)

4+ years of experience designing and leading the design of user interfaces for web / mobile app, following user-centered design principles with experience to include:

  • Developing prototypes and participating in innovation exercises 
  • Knowledge and expertise in Visual Design 
  • Developing and institutionalizing UX/UI standards in large complex ecosystems 
  • Knowledge and practical application of accessibility factors, per ADA, Section 508 requirements and W3C WAI guidelines (design for WCAG 2.0 AA) 
  • Proficiency with design tools, such as Adobe XD, Avocode, Axure, Visio, Sketch, Invision and Photoshop 
  • Experience working with Agile methodology and designing for Mobile and/or Responsive Web
  • Knowledge of CSS, HTML, and JavaScript

Additional Qualifications:

  • 7+ years of experience designing and leading the design of user interfaces for web / mobile app, following user-centered design principles 
  • Familiarity with Angular and Google Materials 
  • Knowledge and experience working in Agile/Scrum framework 
  • Familiarity with Sitecore CMS 
  • Knowledge of Ag and Energy industry 
  • Strong written and verbal communication skills with the proven ability to collaborate and drive change across all levels of an organization, including top executives

CHS offers a competitive total compensation package. Benefits include Health, Dental, Vision, Hearing, Life Insurance, Health and Day Care Savings Accounts, Paid Vacation, 401K, Company Funded Pension, Profit Sharing, Long and Short Term Disability, Tuition reimbursement, and Adoption assistance.

CHS is an Equal Opportunity Employer.

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