Social Media Content Strategist

The Social Media Content Strategist is an analytical thinker who thrives in fast-paced situations, can seamlessly liaise with multiple stakeholders both internally and externally and who has astrongunderstanding of social media best practices, reporting and analytics. This role is responsible for developing and growing our digital media presence across new and existing social media platforms through a clear and engaging content strategy. This role will work cross-functionally with key AAOS stakeholders in marketing, membership, and communications – to strategically bring brand content pillars to life across the social landscape while infusing innovation, metrics and thought leadership into work streams.

Quite simply, this role will translate high-level marketing goals and objectives into impactful organic social media campaigns! Specific responsibilities include, but are not limited to:

Organic Social Media Strategy and Management

• Leads strategic development and implementation of the organization’s organic social media strategy, under the direction of the Communications Director, to represent and promote the AAOS strategic plan and organizational brand voice. 
• Establishes measures of success and growth for the organization’s social media strategy. 
• Develops tactical initiatives to meet objectives for engagement, program promotion and brand management among key stakeholders and physician member audiences. 
• Makes recommendations for and provides day-to-day management of social media vendors and tools. 
• Regularly updates strategy to evolve current processes, platforms, and models to operate efficiently based on social media best practices that meet business and communication objectives.

Curated Content

• Primary subject matter expert that leads and counsels the marketing, membership, and communications department on social media efforts and its integration with other marketing and communication tactics. 
• Owns and develops content framework, and social calendar while working closely and cross functionally with staff across other communication vehicles and channels on content development and implementation. 
• Develop engaging and creative campaigns for community outreach and diversity and inclusion content, including video, graphics, and other media to foster social engagement. 
• Serves as a consultant to AAOS colleagues, staff, and volunteer members with training on social media best practices, platform, and algorithm changes.

Community Management

• Implements all social media campaigns to align with communication and marketing strategies. 
• Schedules all content to social media accounts. Proofs all content submitted by marketing, membership, and communications team prior to being scheduled for brand consistency and follows social media best practices. 
• Works with department coordinator to facilitate online conversations with users; responds to comments and customer inquiries in a timely manner. Develops policies and procedures, as necessary. 
• Identify threats and opportunities with user-generated social content and escalate recommendations to staff teams/management as appropriate.

Data and Analytics

• Develops social listening processes and identifies opportunities for engagement. 
• Creates reports and evaluates the AAOS social media presence, campaigns, and initiatives. Analyzes user engagement, follower growth, web traffic and makes recommendations to optimize profiles.

Social Media Ambassador Program

• Leads social media ambassador program with high-profile members to drive an increase in member social engagement, building awareness, new conversations, and engagement with AAOS programs and initiatives. 
• Serves as primary staff liaison to the member social media ambassadors to identify opportunities and threats to organic social media, brainstorm creative campaigns, conversation-starters, and solicit feedback on social media from the member perspective.
• Schedules and coordinates quarterly group meetings including agenda development, materials and facilitates calls in close partnership with the program chair.

Required:

• Bachelor’s degree with concentration in communication, marketing, or similar field
• At least 7 years of progressively responsible marketing and communications experience, demonstrating understanding of current and emerging social media platforms, the latest trends, and their broader impact on the marketplace.
• Excellent process management, project management and workflow skills.
• Leadership experience working cross-functionally across the organization with proven ability to generate and maintain stakeholder buy-in.
• Strong public speaking abilities.
• Demonstrated familiarity and experience with social media content performance and analysis, social listening, best practices, procedures, and platforms.
• Knowledge of ethical and legal guidelines pertaining to social media
• Knowledge and experience utilizing social media channels for organizational communication and/or business goals.
• Exhibits strong technical understanding and adopts new tools without hesitance.
• Outstanding ability for written and oral communication, organization, diplomacy, and cross-functional/cross-departmental collaborative teamwork

Desired:

• Social media management and listening software, specifically Sprout Social
• Google Analytics 
• Canva, or other design platform 

If this describes YOU, please apply by sharing the following:

• Clearly communicate why you are the ideal candidate for this role, providing specific examples and experiences as proof points.
• Resumes must be accompanied by a cover letter with salary expectations to be considered.

Please note: This position is based in Rosemont, Illinois and is open to applicants who are able to commute weekly to this office.