Social Media Content Supervisor

EPIC Creative


It’s a bold name, right? We knew that 31 years ago when we started as a video production company working with environmentally-conscious brands. A lot has changed since then, but our name (and what it represents) hasn’t. We’re now the 5th largest full-service advertising agency in Southeast Wisconsin. And what makes us EPIC is the work we do and the way we do it.  


We’re hybrid. What’s that mean? Well, it means work from where you’re comfortable: your home, the garage, a coffee shop, anywhere with decent wi-fi. And sometimes that means working from the office, because as we all know nothing compares to the electricity of an in-person creative brainstorm or connecting with a client face-to-face. 


We’re all proud to call West Bend home—or home away from home. The air is fresher, life is easier, and the green space makes us feel more connected to our customers and the markets we serve. We're in the heart of downtown, with an amazing park system and dozens of rivers and trails right in our backyard—all accessible at any point in the day you’re looking for inspiration.

Position Details

Social Media Content Supervisor
Southeast Wisconsin
West Bend, WI

The Social Media Content Supervisor (SMCS) is responsible for leading the social media content team and overseeing the social media planning, strategy, and content implementation for EPIC Creative’s clients. This individual will work with other departments within the agency to build social strategy and framework ensuring that all social activity is relevant to the client’s brand and organic social strategies.

The SMCS will work with the Content Director to spearhead the growth and development of EPIC Creative’s social media and related digital offerings. Additionally, they will be involved in strategic planning, research, social media planning and development, proposal writing and will participate in client pitches and presentations.


  • Lead the growth and development of the social media team along with the training and on-boarding of new employees 
  • Work with senior management, account and creative teams to develop strategic, effective social media plans for agency clients 
  • Strategize, develop and implement advanced social media campaign plans that stay true to brand direction, voice and content pillars and include evaluation criteria, metrics and strategic follow-through 
  • Supervise and mentor social media team members 
  • Stay up to date on new trends, techniques and functionality in the digital space and educate both employees of EPIC and clients on these changes 
  • Manage client organic social budgets, reporting and maintenance/data analysis 
  • Collaborate with senior management on new business proposals and presentations to new/current clients 
  • Monitor and adjust department hours/budgets to meet EPIC goals and client needs 


  • 5-7 years of agency or client-side experience in social media and digital strategy 
  • 2+ years of team management and staff leadership 
  • Bachelor’s degree in marketing, advertising or related field 
  • Significant experience in digital marketing and social media technology, strategy and execution of daily content creation 
  • Experience with social listening tools, social management platforms and digital media technologies 
  • Advanced knowledge of social platforms including Facebook, Instagram, TikTok, Twitter and LinkedIn 
  • Excellent communication skills 
  • Self-motivated and strong work ethic 
  • Excellent attention to detail 
  • Ability to successfully adapt to each client’s brand voice 
  • Experience managing both B2B and B2C clients 
  • Ability to think and lead strategically



  • Hybrid work environment (must be able to work at our office in West Bend, WI)
  • A supportive, inclusive atmosphere on a team that values your contributions 
  • Salary commensurate with experience 
  • Full benefits package, including paid vacation, 11 paid holidays, cafeteria health plan and retirement plan contributions

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