Social Media Director/VP

The Social Media Director/VP is responsible for overseeing the development and execution of Alta Resources’ social media strategy for our organization and as a service offering to our FORTUNE 500 clients. This individual will be the subject matter expert internally and with our clients on social media – where it is today and where it is headed – as a single channel and how it integrates with our other offerings in customer care, sales, e-Commerce, fulfillment and back office services. This individual will lead a growing team of social media specialists in operations, client services and analytics. He/she will also work closely with the marketing department, vertical business unit leaders and service line leaders to ensure integrated content and delivery strategies, sophisticated reporting and analytics, pricing models and insights on emerging social media strategy, platforms and use.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Define and execute a social media strategy and platform for Alta Resources and its FORTUNE 500 clients

Lead Alta’s team of 25+ social media specialist which is expected to double in the next year Develop a social media service line roadmap that incorporates branding, service delivery, pricing, analytics/insights and emerging technologies

Establish and spread best practices in social media engagement, analytics and reporting within Alta Resources and our clients Develop pricing models for the social media service offering with competitive benchmarking analysis as well as Alta operating margin requirements

LEADERSHIP RESPONSIBILITIES

Supervises and carries out leadership responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, retaining, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing and resolving issues. The position also requires active leadership in the way of supporting strategic initiatives as well as personal development and application of Six Sigma methodologies. All leadership positions are expected to attain Six Sigma Green Belt certification.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Expert experience developing and executing social media strategy

Experience with building, leading and growing a social media team

Strong writing ability and experience promoting editorial content Strong background in building creative social media campaigns

Ability to accurately price social media service delivery

Ability to monitor and communicate social media and related technology trends

Excellent interpersonal communication skills

EDUCATION and/or EXPERIENCE

Bachelor’s degree from a four year university or college requires; Master’s degree preferred

TECHNOLOGY SKILL BASE

This position requires a working knowledge of computer technology that includes: Windows, PowerPoint, Advanced Word and Excel, along with Client designated software. Individuals must possess the ability to learn and understand new software and other technology applications as introduced by Client and Alta Resources.